Management of compliance and assurance, including technical writing. Be accountable to provide program governance, leadership, and direction for all projects at the campus level to ensure projects are planned and executed on budget and schedule. Support the DC Project Manager's with project estimation, budget management, ROI calculations, formulate project delivery strategies while establishing milestones and schedules. Maintain and report project status, monitor progress, and act as an escalation point ensuring achievement of intended outcomes. Support the Campus Director with Field Employee communications including town halls, organizing listening sessions, and local campus level communications. Liaise with the Data Center Operational Efficiencies team to ensure campus level financial planning and performance reviews are conducted in accordance to the rhythm of business fiscal calendars and objectives. Support the field operations leadership teams to operationalize all strategic initiatives consistently and effectively at the campus level. Identify and manage scheduling conflicts working with stakeholders to negotiate implementation dates and schedules across IT, CE, and Facilities teams. In alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner. Embody our culture and values. High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience 5+ Years' experience in a 24x7x365 production environment or related experience 5+ Years' experience in datacenter processes and tooling or related experience 3+ Years' experience in change control processes ITIL Foundation Certification Technical College degree or certification in Computer Science, Math, Telecommunications, Electrical- or Mechanical Engineering or equivalent work experience Industry certifications including but not limited to PMP, COMP TIA, or CCNA.
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