The group you’ll be a part of
The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.
The impact you’ll make
As a Lab Services Engineer supporting the Dextro Lab, you will play a critical role in ensuring engineering tools are built, configured, and delivered on time to support product development and customer readiness. Your ownership of clear-to-build (CTB) processes, material readiness, and build execution will directly contribute to operational efficiency, successful tool deployments, and seamless transitions to Global Operations and Field Support. By driving cross-functional collaboration and resolving build challenges, you will help accelerate innovation while maintaining the highest standards of quality and delivery performance.
What you’ll do
- Execute Dextro engineering tool builds in a lab environment, ensuring configuration accuracy and build readiness.
- Assemble, configure, troubleshoot, and support bring-up activities for complex tool systems.
- Partner with engineering teams to identify and resolve build, integration, and system issues.
- Own Clear-to-Build (CTB) readiness by verifying materials, configurations, and documentation.Validate Bills of Materials (BOMs), purchased parts, and physical builds to maintain configuration integrity.
- Coordinate Engineering Material Requests (ERFs), procurement activities, material staging, and critical component expediting.
- Maintain accurate build records, documenting configurations, deviations, issues, resolutions, and standard operating procedures.
- Verify tool readiness and ensure complete documentation for successful handoff to Global Operations and Field Support.Collaborate with Engineering, Supply Chain, and Lab Operations teams to support alignment and On-Time Delivery (OTD) goals.
- Proactively identify, escalate, and drive resolution of issues affecting schedules, material readiness, or delivery commitments.
Who we’re looking for
Minimum Qualifications:
- Bachelor’s degree in a technical field with 5+ years of experience; or Associates degree in a technical field or equivalent military training with 7+ years of relevant experience; or equivalent work experience.
Preferred qualifications
- 5+ years hands-on experience in: Lab environments; NPI / prototype builds; Semiconductor or equipment systems
- Experience with BOMs and configuration management; Attention to detail in configurations and documentation
- Understanding of materials flow and build processes; Material tracking and procurement coordination
- Build readiness / CTB processes; Ownership and accountability for delivery (OTD)
- Ability to work across teams
Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
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Salary
CA San Francisco Bay Area Salary Range for this position: $32.21 - $70.19.
The above salary range for this position is relevant to applicants that reside or work onsite in the California, San Francisco Bay Area only. Salary offers will depend on factors that include the location you work from, your level, education, training, specific skills, years of experience and comparison to other employees already in this role. Actual salary may vary from salary offered due to numerous factors including but not limited to unpaid time off, unpaid leave, company mandated shutdown, and other relevant factors.
Our Perks and Benefits
At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.