Facilities Contract Services Manager

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Facilities Contract Services ManagerFull-timeBusiness Segment: Operations & Technology Compensation: USD 75000 - USD 115000 - yearlyCompany DescriptionNBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.Job DescriptionThe NBCUniversal Facilities Ops & Engineering Team is looking for a Contract Services Manager in Universal City, CA!  In this role, you will drive operational excellence by establishing consistency, efficiency and best practices in vendor relations and service performance within NBCU West Coast Studio Operations business.  Oversight and collaboration will be key to supporting sourcing initiatives, management of RFPs, Quarterly Business Reviews, large supplier contracts including Janitorial, Critical Infrastructure and Utility contracts.  Your depth of facility knowledge, contract acumen and ownership mentality will lead our teams with strength and clear direction to foster highly effective relationships and best in class service.  You will serve as the central point of communication between facilities staff, vendors and internal departments.What You’ll Do: Inspire and lead (SME) Set & Meet Expectations culture such that it drives high trust and respect relationships across all colleagues and customers.Drive high vendor engagement via communication, recognition, celebration, setting clear goals and expectations to foster a high-performance environment.Manage third party vendors for janitorial, waste, pest control, elevators, window washing and any others that may be required.Assist in developing the scope of work for contract services in conjunction with Senior Director and Sourcing.Lead QBRs with vendors to track, manage and report CTIs, KPIs and develop new measures that ensure the effectiveness of business decisions.Maintain a strong working knowledge of all contract service agreements to ensure proper compliance.Confirm all third-party services are completed on time, within budget and process payment(s).Schedule and coordinate all third-party services to be completed on time.Coordinate day-to-day implementation of policies and procedures.Ensure all vendors are compliant with Sourcing, Procurement & EHS requirements.Work with executives and other business leaders to identify opportunities for continuous improvement.Perform regular audits of facility work orders primarily to ensure vendor costs are documented in the CMMSCreate engaging reports for internal teams and/or external clients to help set expectations and drive performance.Collaborate with team...