Manager, Claims

Leland, NCFull-timePosted Jul 24, 2026

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Manager, Claims at RXO, you’ll be responsible for coordinating and conducting routine to complex investigations in a diversified operation. You’ll evaluate security processes, practices, and policies throughout the enterprise to reduce risks, limit exposure, protect customer freight, protect company assets, and limit liability. 

 

What your day-to-day will look like: 

  • Participate in or lead investigative related task forces and/or special projects that represent significant loss exposure and/or are highly visible  

  • Provide consultation and guidance to line and senior management on investigative related issues  

  • Identify significant issues and control weaknesses and make recommendations to line management to minimize exposure or loss  

  • Prepare reports summarizing investigation findings to provide internal business partners with information needed to assist in making claims decisions  

  • Acting as the central point of contact for customers that request a security professional  

  • Provide cost effective security solutions for business startups and or existing facilities   

  • Provide guidance on homeland security and regulatory compliance initiatives  

  • Create and implement security awareness training modules  

  • Support audit programs and certification processes  

 

What you’ll need to excel: 

At a minimum, you’ll need: 

  • Bachelor's degree or equivalent related work or military experience  

  • 5 years of related experience  

 

It’d be great if you also have: 

  • Ability to become a Professional Certified Investigator  

  • Bachelor’s degree in Criminal Justice or a related field  

  • Ability to present organized and thorough information and data appropriate for intended audience  

 

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us. 

 

Does this sound like you? Check out what else RXO has to offer. 

 

Massive Benefits 

  • Competitive pay 

  • Health, dental and vision insurance 

  • 401(k) with company match 

  • Life insurance, disability 

  • Employee Assistance Program (EAP) 

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

  • Comprehensive medical, dental, and vision plans

  • 401(k) retirement plan with up to 5% company match

  • Pre-tax accounts to help streamline eligible expenses

  • Company-paid disability and life insurance

  • Employee Assistance Program (EAP)

  • Career and Leadership Development Programs

  • Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.

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