PreSales Solutions Consultant

Overview: The PreSales Solution Consultant will provide technical pre-sales support to the sales force, and to provide prospective customers with product and solution advice during pre-sales discussions. The Solution Consultant will participate in the acquisition and retention of customers by utilizing pre-sales solution consulting techniques to communicate the power, flexibility, and ease-of-use of Tulip’s market leading retail solutions. 

 

Responsibilities:

• Assist sales in the qualification of customer needs through discovery
• Participate across the sales lifecycle on acquiring strategic customers
• Provide mentoring and training to peers, colleagues and partners
• Demo the product, both standard and tailored to prospects and existing customers, onsite and via web meeting
• Generate product demo scripts and scenarios and maintain demo environment(s)
• Scope Proof of Concept engagements with prospects
• Respond to Request for Information/Proposal documents
• Stay current on product developments/releases to a level required for demo and POC
• Support Marketing events - user conferences, trade shows and webinars
• Stay current on competitive analyses and understand differentiators between the company and its competitors
• Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc.
• Collaborate with the Retail Excellence team at Tulip to identify challenges specific to the retailer and propose opportunities provided by the Tulip platform to mitigate those challenges
• In conjunction with Sales and Professional Services conduct transition briefing - communicate commitments and expectations in preparation for deployment
• Act as the Tulip subject matter expert at Executive briefings and marketing events

Requirements:

• The ability to actively listen to customer requirements and provide a solution to address the customer’s business issue(s)
• Demonstrate being proactive without being told what to do
• Ability to prioritize tasks and be efficient to minimize wasted effort
• Experience working with retail associate technologies from either the vendor or retailer side
• Ideal Experience with POS, Clienteling, Retail Associate technologies  
• Active participant in the sales process and trusted advisor for account representative;
• Demonstrated ability to learn new technology
• Exceptional communication and presentation skills to include technical and business concepts
• Demonstrated experience in supporting sales campaigns to customers
• Extensive demonstration experience covering technical and value needs
• English - fluent required and additional languages a plus.
• Ability to travel internationally (primarily USA and EU)