Technical Product Marketing Manager

Technical Product Marketing Manager LocationSan FranciscoEmployment TypeFull timeLocation TypeOn-siteDepartmentMarketingCompensation$180K – $250K • Offers EquityActual compensation will depend on experience and skills. In addition to salary, we offer meaningful early-stage equity and a range of benefits to support your well-being and growth — including comprehensive health coverage, flexible PTO, daily lunches and snacks, onsite gym access, and regular team events and offsites.Who We AreServal is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end — replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don’t just respond to requests — they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we’re building the universal AI operations layer — a system of agents that sits across business functions and runs the workflows that keep modern companies moving.We’re backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others. About the roleServal is hiring a Technical Product Marketing Manager to build and scale the enablement engine for our fastest-growing organization. Unlike traditional enablement roles that focus on slide libraries and one-off trainings, this role sits directly on the critical path of customer impact: helping Deployment Strategists (DS) ramp faster, run stronger deployments, and confidently translate Serval's capabilities into outcomes inside complex enterprise environments.Our customers experience Serval primarily through the work of our Deployment Strategists. A core responsibility of this role is accelerating a DS's jump from onboarded to fully productive. With plans to grow to 40 to 60 DS by the end of the year, it is critical that we compress ramp time and accelerate impact as much as possible. You'll build a scalable onboarding curriculum, plus high-leverage assets [playbooks, deployment guides, cheatsheets] that shorten time to first successful deployment as the org scales.This role also extends beyond our own team. You'll own formalizing DS training and extending it to system integrators and future partners, and you'll build a training and certification mechanism for our customers. As customers begin hiring dedicated Serval Engineers, we need world-class enablement and certifications that ensure every customer account is set up to succeed.And because we build agentic AI, you'll be expected to use it on yourself. We don't want a person who manually rebuilds the same training every time we ship a feature: we want someone who builds the system that produces it. Over time, this role evolves from authoring enablement by hand to designing AI agents that generate, update, and personalize it, so the curriculum stays current at the speed we ship.Who you areThe ideal candidate is a technical enablement builder with high product aptitude, strong public speaking skills, and a track record of ramping technical, customer-facing teams in B2B technology companies. You'll be a great fit if:You're excited to get in the weeds with engineers and understand the technology as deeply as a Deployment Strategist wouldYou're energized by the idea of getting up on stage and training a room of 50...