Lead analysis of customer feedback, market trends, competitive insights, and business opportunities to identify investments that create customer and business value. Partner with engineering, design, research, and business stakeholders to deliver AI-first product innovations that are secure, accessible, and customer-focused. Drive feature prioritization, product development, and execution while balancing customer needs, business objectives, and technical considerations. Establish and monitor key performance indicators to measure product success and identify areas for continuous improvement. Build strong relationships with customers, partners, and the broader community to gather insights and influence product direction. Partner with marketing and engineering teams to support product launches, customer adoption, and go-to-market strategies. Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience. Bachelor's Degree AND 12+ years experience in product/service/program management or software development OR equivalent experience. 4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework). 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn). 6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product). These requirements include, but are not limited to, the following specialized security screenings:
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