Sr Compliance Operations Analyst

Collaborate with the Corporate Compliance Operations Manager to enhance the operational aspects of UKG's corporate compliance program, including: Drive and coordinate the day-to-day execution of a compliance program gap assessment aligned to the DOJ Evaluation of Corporate Compliance Programs (ECCP): support scoping, coordinate evidence collection, schedule and facilitate stakeholder interviews/workshops, document observations, and integrate findings into a draft remediation roadmap (priorities, owners, milestones). Partner with Legal, Finance, Internal Audit, Security, HR, and business leaders to translate assessment outcomes into practical improvements and to track progress on remediation items; escalate blockers and risks to Compliance leadership. Manage policy operations and governance (intake, drafting support, review/approvals, version control, publishing, attestations, and communications), ensuring consistent processes and audit-ready documentation. Draft and update corporate compliance policies and procedures (e.g., Code of Conduct, conflicts of interest, gifts & entertainment, anti-corruption/anti-bribery, third-party due diligence, whistleblower/non-retaliation, records retention) and coordinate stakeholder review; partner with Legal on insider trading and disclosure-related procedures as applicable. Drive initiatives to increase employee awareness of compliance standards and ethical expectations. Maintain accurate documentation of compliance program activities, including SOPs, training completion, and policy acknowledgements. Build and maintain compliance program metrics and KRIs/KPIs; produce dashboards and executive-ready summaries using strong spreadsheet skills and reporting/BI tools (e.g., Power BI/Tableau). Support the corporate records retention program by partnering with departments to ensure adherence to UKG's records retention policy and schedules. Provide timely assistance for internal and external audit requirements (e.g., SOC 2, ISO27001). Drive change management for compliance initiatives: develop communications plans, coordinate enablement activities, capture feedback, and track adoption to improve sustainability of new processes and tools. Identify automation opportunities and support implementation using tools such as ServiceNow and/or GRC platforms: gather requirements, document user stories, support configuration/testing, and help drive adoption and process standardization. Use approved AI-enabled tools to accelerate compliance operations Perform additional duties and projects assigned by management. Bachelor's degree in Business, Legal Studies, Risk Management, Compliance, or related field (or equivalent experience). Minimum of 3 years of progressive experience in corporate compliance, ethics & compliance operations, risk management, or a related governance role. Demonstrated ability to work independently with minimal guidance to solve moderately complex compliance operations challenges and improve existing processes. Experience executing a cross-functional assessment or maturity review (e.g., program gap assessment, audit readiness, controls review) and translating findings into actionable recommendations and tracked remediation items. Working knowledge of key elements of an effective compliance program (policies/procedures, training & communications, confidential reporting, third-party risk, continuous improvement). Strong organizational and program management skills: managing multiple priorities, dependencies, and timelines; documenting decisions and outcomes clearly. Excellent written and verbal communication skills, including the ability to create clear, usable materials for varied audiences and to influence without authority. Strong analytical mindset, comfortable with data, dashboards, and turning metrics into action. Relevant certifications (e.g., CCEP, CCEP-I, CRCM, CISA, CISSP, CRISC) preferred. Experience supporting a DOJ ECCP-aligned assessment (or similar framework-based assessment)...