Where You’ll Work
Founded in 1873, Dignity Health - Mercy Medical Center is a 186-bed, acute care, nonprofit hospital located in Merced, California. Serving over 150,000 patients annually, the hospital offers a full complement of services including a Level II NICU, heart care, the Mercy Cancer Center, and a family birth center. Additionally, Merced Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation and is a Joint Commission-certified Primary Stroke Center.
One Community. One Mission. One California
Job Summary and Responsibilities
As our Health Information Management Technician, you will be instrumental in maintaining the integrity, accuracy, and accessibility of patient health information, playing a critical role in supporting quality patient care, accurate billing, and regulatory compliance.Every day you will manage patient health records, including scanning, indexing, archiving, and retrieving medical documentation. You will be expected to ensure the completeness and accuracy of health records, process requests for Protected Health Information (PHI) in compliance with privacy regulations, and assist with coding and abstracting tasks as needed, all while safeguarding patient confidentiality.To be successful in this role, you must possess meticulous attention to detail, a strong understanding of health information management principles, and an unwavering commitment to data integrity and patient privacy.
- Answers telephone, route calls, take messages, and provide information to customers promptly and courteously.
- File/sorts patient medical records on a daily basis in terminal digit order in the proper record location accurately and in a timely manner.
- Assists and/or provides physicians with necessary information/data for the timely completion of records.
- Perform daily maintenance on scanning equipment. Prepares batch header coversheet on every patient record for patient identification prior to scanning.
- Facilitate computerization of the paper-based medical record by scanning documents into the imaging application to support the final step of verification for permanent archiving, chart analysis and assigning of chart deficiencies.
- Ensure all records are prepped, scanned and indexed on daily basis with the highest level of quality possible.
Job Requirements
Required
- High School Graduate or GED General Studies upon hire
Preferred
- General clerical experience and
- Medical Record experience and
- Previous clerical/filing experience in a healthcare setting