Senior Site Reliability Engineer

## Company: Qualcomm India Private Limited ## Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: We are looking for a Senior Site Reliability Engineer to join a 24/7, follow-the-sun SRE team responsible for keeping our critical production systems reliable, scalable, and secure around the clock. As part of a globally distributed team spanning multiple time zones, you will share on-call coverage that follows daylight hours rather than night shifts, and partner closely with development teams to automate operations, strengthen observability, and continuously improve system resilience. Main Responsibilities: * System Reliability: Ensure the reliability, availability, and performance of critical systems. * Service Level Objectives: Define, measure, and report on SLIs, SLOs, and error budgets, and use them to prioritize reliability work. * Automation: Develop and maintain automation scripts and tools to streamline operations. * Monitoring: Develop and maintain monitoring dashboards & alerts * Incident Management: Lead incident response efforts and post-mortem analysis to prevent future occurrences. * Performance Tuning: Optimize system performance and scalability. * Cost Optimization: Monitor and optimize cloud spend (e.g., right-sizing and autoscaling with Karpenter) to balance reliability with cost efficiency. * Security: Implement and maintain security best practices. * Documentation: Create and maintain comprehensive documentation for systems and processes. * Mentorship: Mentor junior engineers and champion SRE best practices across cross-functional teams. * On-Call Shifts: Own front-line 24/7 on-call rotations and incident response for critical production systems, acting as the reliability shield for the platform and observability engineering teams so they are not paged for production incidents. Requirements: Qualification: * Education: Bachelor’s degree in computer science, Engineering, or a related field. Advanced degrees are a plus. * Experience: 5+ years of experience in a similar role, with a strong background in software engineering and systems administration. Technical Skills: * Programming Languages: Proficiency in one or more programming languages such as Python, Go. * Cloud Platforms: Extensive experience with AWS cloud platform. * Infrastructure as Code: Hands-on experience with tools like Terraform, Ansible, or CloudFormation. * Containerization and Orchestration: Expertise in Docker and Kubernetes. Kubernetes - Hands-on experience is a must. * Kubernetes technologies (with preferences): ArgoCD, Linkerd, Prometheus, Karpenter, etc… * Monitoring and Logging: Proficiency with monitoring tools like Prometheus, Grafana, and logging tools like ELK stack or Loki stack. * CI/CD Pipelines: Experience with continuous integration and continuous deployment tools such as Jenkins, GitLab CI, or CircleCI. * Networking: Strong understanding of networking concepts, protocols, and security. Minimum Qualifications: • Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. • 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. Soft Skills: * Problem-Solving: Excellent analytical and troubleshooting skills. * Communication: Strong verbal and written communication skills. * Collaboration: Ability to work effectively in a team environment and collaborate with cross-functional teams. * Leadership: Proven leadership skills and the ability to mentor junior engineers. * Remote Work: Comfortable working in a fully distributed, offshore setup and collaborating effectively with...