Note: This profile provides a market aligned view of this job’s typical core requirements, informed by Korn Ferry’s Success Profile methodology, and will evolve over time.
A skilled engineering professional who independently performs the full range of responsibilities for routine projects. Applies established engineering methods and solutions to typical problems, contributing to the design, planning, management and delivery of projects. Supports the delivery of innovative, client-focused engineering solutions across GHD's sectors including transport, water, property & buildings, energy, and environment. Focuses on broadening technical skills, progressing toward professional accreditation if applicable, and developing capabilities in project management and client engagement.
Responsibilities
Responsibilities describe the typical accountabilities and scope of work for this job, while recognising that individual objectives are set with the manager and may vary over time.
- Client & Customer Management (External): Help senior colleagues manage client and customer relationships by using relevant sales or client systems.
- Community of Practice Management: Participate in a community of practice in a defined area of expertise or consulting to begin to build own expertise.
- Contract Management: Deliver required outcomes by coordinating activities of subcontractors and suppliers and acting as a primary point of contact for them while working within an established contract management plan.
- Data Collection and Analysis: Conduct research using primary data sources, and select information needed for the analysis of key themes and trends.
- Engineering Inspections: Carry out inspections under the supervision of senior colleagues to evaluate the quality of engineering works and/or the integrity of existing installations or structures, and make recommendations to senior colleagues on the remedial works needed to ensure conformance with specifications and regulatory requirements.
- Engineering Solutions Design: Contribute to the development of, and implement feasibility testing of, proposed engineering solutions to provide feedback and data to validate the design.
- Feasibility Studies: Conduct feasibility studies from a technological and organizational perspective and document findings to complete cost-benefit analysis on implementing changes to business processes, products, or business unit structure.
- Health, Safety, and Environment: Follow the organization's health, safety, and environment (HSE) policies, procedures, and mandatory instructions to identify and mitigate environmental risks and risks to the well-being of self and others in the workplace; instruct the team in safe working methods; identify instances of risky behaviors within the team and take appropriate action, escalating serious issues as appropriate.
- Improvement/Innovation: Identify shortcomings in existing processes, systems, and procedures, and use established change management programs to address them.
- Knowledge Management System: Help others get the most out of knowledge management systems by offering support and advice.
- Product and Solution Development: Carry out a range of product development and engineering activities. Use established systems to analyze customer needs and define and deliver products.
- Project Management: Work within an established project management plan to achieve specific goals.
- Request for Bid Solicitation/Proposal/Tender Response: Gather information and resources, draft and complete standardized proposals, and fulfill all process requirements (in terms of deadlines, documentation, etc.) in response to bid solicitations, request for proposal, and request for tender to create the best chance of being awarded the contract.
- Testing: Use product specifications to design test procedures and standards.
Competencies
Competencies describe the observable behaviours that differentiate effective performance in this job and guide expectations, feedback, and development discussions.
- Action Oriented – Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, takes timely action on important or difficult issues. Identifies and pursues new opportunities that benefit the organization.
- Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives. For example, finds many ways to add value to the team; probes to draw out richer input from others; is a valued resource who goes out of the way to help others.
- Communicates Effectively – Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
- Decision Quality – Makes good and timely decisions that keep the organization moving forward. For example, knows when to act independently and when to escalate issues. Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions.
- Ensures Accountability – Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.
- Manages Complexity – Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.
- Optimizes Work Processes – Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, uses metrics and benchmarks to monitor accuracy and quality. Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns.
- Plans and Aligns – Plans and prioritizes work to meet commitments aligned with organizational goals. For example, adopts a sequence of activities that allows for optimal efficiency and effective coordination with others. Makes skillful use of resources and support to deliver efficient, high-quality work.
- Self-Development – Actively seeks new ways to grow and be challenged using both formal and informal development channels. For example, demonstrates strong commitment to own development by continuously updating knowledge, skills, and abilities. Shows strong enthusiasm for seeking learning opportunities.
Skills
Skills reflect the technical, professional, and functional capabilities required to perform the job effectively at the expected level, and guide assessment and development.
- Analyze Current State/AS-IS State – Works with full competence to understand business context, needs, rules, and architecture, as well as organizational structure, cultures, capabilities, and processes to document the current state of processes and the business. Typically works without supervision and may provide technical guidance.
- Data Collection and Analysis - Engineering – Works with full competence to collect, process, and analyze engineering data to support design, development, and operational efficiency. Typically works without supervision and may provide technical guidance.
- Define Future State/TO-BE State – Works with full competence to envision and document the future state of processes and products by identifying the solution scope, potential value of the future state, and the changes to the process, products, organization infrastructure, capabilities, and technology necessary to achieve the desired future state. Typically works without supervision and may provide technical guidance.
- Document and Model User Requirements – Works with full competence to utilize the appropriate modeling tool(s) to diagram the requirements from data and state changes, process and process improvements, as well as use cases and user stories. Typically works without supervision and may provide technical guidance.
- Engineering Standards and Compliance – Works with full competence to ensure adherence to engineering standards and compliance within interdisciplinary engineering projects. Typically works without supervision and may provide technical guidance.
- Engineering Technical Operations Support – Works with full competence to identify, diagnose and resolve operational problems through the development of engineering outcomes. Typically works without supervision and may provide technical guidance.
- Engineering Technology – Works with full competence to exploit new and advancing technology to create engineering outcomes. Typically works without supervision and may provide technical guidance.
- Engineering Testing – Works with full competence to test, evaluate and replan engineering outcomes. Typically works without supervision and may provide technical guidance.
- Measure Solution Performance – Works with full competence to identify appropriate measures for assessing solution performance and limitations, validate with key stakeholders, and collect appropriate performance measures to assess overall solution performance to recommend specific actions to increase solution value. Typically works without supervision and may provide technical guidance.
- Perform Gap Analysis – Works with full competence to conduct gap analysis between current and future states to identify components of the overall change strategy. Typically works without supervision and may provide technical guidance.
- Requirements Elicitation and Facilitation – Works with full competence to lead facilitated sessions for requirements elicitation, focus groups, and user acceptance testing. Typically works without supervision and may provide technical guidance.
- Review and Reporting – Works with full competence to create reports, and review reports created by others, for various audiences as relevant, in a lucid and effective manner, keeping in mind the purpose of reports. Typically works without supervision and may provide technical guidance.
- Validate Requirements – Works with full competence to identify assumptions in order to manage risk, assess the success with measurable evaluation criteria, and evaluate alignment of requirements with solution scope to support value delivery. Typically works without supervision and may provide technical guidance.
Education
- Bachelor's Degree or Equivalent Level
Experience
- General Experience: Experience enables job holder to deal with the majority of situations and to advise others (Over 3 years to 6 years)
- Managerial Experience: Experience of general supervision of more junior colleagues (7 to 12 months)