Portfolio Administration Associate Manager

Job Title

Portfolio Administration Associate Manager

Job Description Summary

Responsible for managing the workflow and the day-to-day activities of the team for a specific functional or geographical area that supports the Portfolio Administration Service Line. The associate manager is also responsible for supporting the day-to-day activities at the client level and being a point of escalation for any questions or concerns that arise.

Job Description

Essential Responsibilities:

• Manage all Portfolio Administration services for a specific team/account.
• Oversee associates and operations on a day-to-day basis ensuring work is completed and deadlines are met
• Provide leadership to staff with the goal of maximizing technology resources and improving processes
• Provide new team integration and onboarding process
• Support new hire training
• Create and maintain trust and strong relationships with team members
• Ensure specified account needs are met across team
• Recommend new approaches, policies, and procedures to drive continual improvements in efficiency of services performed
• Outline or oversee the continuous updates to the process playbooks
• Support timely and accurate reporting to senior leadership and clients
• Handle or oversee monthly rent and other critical reporting for clients and senior leadership
• Provide regular feedback to leadership regarding issues, challenges, and areas for additional focus
• Execute special projects as assigned by senior leadership
• Collaborate with other divisions and Client entities including Transaction Management, Facilities Management, Construction/Design, legal, etc. as needed
• Support and assist with department and companywide initiatives and ensure company standards are implemented, met, and maintained
• Demonstrate initiative and reflect a sense of urgency in daily duties by meeting or improving upon deadlines
• Stay up to date on the latest industry standards and trends

Key Competencies:

• Leadership
• Strong Customer Service Skills
• Strong Communication Proficiency (oral and written)

• Organization Skills
• Technical Proficiency
• Analytical Skills
• Research Skills
• Detail Oriented
• Sense of Urgency

Education:

• Bachelor’s Degree preferred in any field; business, finance/real estate, accounting ideal

Important Experience:

• 2+ years relevant work experience

Additional Qualifications:

• Ability to read and understand financial statements
• Strong interpersonal skills
• Ability to manage multiple high priorities
• Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint)

AAP/EEO Statement:

C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
 

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 55,250.00 - $65,000.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”