Business Development Specialist I - French and English Speaker
About the Role
The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers. Within our Community Operations organization, our business development team focuses on revenue generating activity.
The environment is fast-paced and high-stakes, requiring you to stay steady and empathetic even when the answers aren't immediately clear. You’ll thrive here if you are motivated by meaningful service at scale, possess a "go-get-it" attitude, and can make thoughtful decisions with care. This isn't just about closing tickets; it's about building trust and ensuring our community feels heard and supported in every interaction.
What You’ll Do
- Provide high quality support to clients
- Meet sales or revenue generation goals
- Sell to, onboard, and manage relationships with clients
- Uncover prospects’ business challenges and highlight the business’ value proposition
- Communicate with clients over various mediums
- Identify best practices for sales
Basic Qualifications
- 6+ months of experience in Sales / B2B environment in a fast paced company
- Must be able to work from the designated Center of Excellence (COE) location
- Exceptional listening, communication, and organizational skills
- Ability to communicate clearly while staying organized when engaging stakeholders
- Strong time management and prioritization
- Logical and data-driven decision-maker
- Autonomous and target-driven
- Proficiency in French and English, demonstrating clear verbal and written communicatio
Preferred Qualifications
- At least 1 year of experience working in Sales / B2B environment in fast-paced company
- A team-player mindset that thrives in a collaborative, fast-changing environment
- Strong problem-solving skills and a willingness to figure out the best path forward when answers aren't immediate
- Systems thinking approach to identify and escalate issues that impact the user experience at scale.