Analyst Finance Automation
Exceptional Hospitality Starts with You
This role is based at our corporate office in McLean, VA
This is your chance to be part of a Finance Team that is a critical business partner that manages all global activities related to financial performance, accounting, tax, forecasting, risk management, and asset management. As an Analyst, Finance Automation on the Finance Automation team, you will report to the Senior Manager, Finance Automation. You will focus on supporting finance automation solutions, including production bot processes, finance system integrations, and reporting workflows. Additionally, you will address data quality issues and implement enhancements that reduce manual work and improve visibility for business teams.
What you'll do during a typical day:
- Review finance automation support requests, business questions, and production issues to confirm scope, impacted properties, source data, and business impact before recommending next steps.
- Support production automations by triaging issues related to bots, reports, mappings, folders, and data feeds. Coordinate follow-up with various stakeholders, including automation developers, system administrators, application support teams, data owners, and business users.
- Document requirements and test cases. Additionally, document user acceptance testing results, process changes, and implementation notes. These documents cover automation enhancements, finance application updates, SharePoint lists, Power Platform solutions, reporting outputs, and related data feeds.
How you'll collaborate with others:
- Partner with the Finance Automation Senior Manager, Finance Applications & Automation leaders, RPA developers, application support teams, and business process owners to intake, prioritize, test, and deploy automation changes.
- Work with accounting, finance, property, data, and vendor/product contacts to gather requirements, confirm data issues, coordinate testing, and close production support items.
- Participate in recurring Finance Automation team meetings, project check-ins, testing and validation calls, and close-cycle support discussions to share updates, track risks, and agree on next steps.
Deliverables you'll take ownership of:
- Production automation support deliverables include issue triage notes and impacted property lists. They also include root-cause summaries, action logs, and test evidence. Additionally, deliverables consist of stakeholder updates and support documentation for various issues, such as bot, report, mapping, and data-feed issues.
- Automation enhancement deliverables include requirements and process maps. They also include user stories or acceptance criteria, test plans, and implementation readiness materials. Additionally, the deliverables consist of documentation for improvements, such as bot/property data centralization, automated notifications, reporting fixes, and finance application enhancement.
What It Takes to Make the Stay
You have these minimum qualifications:
- One plus (1+) years of work experience in finance operations, accounting, business analysis, systems support, automation support, or a related field.
- You have experience using Microsoft Excel and VBA
- You have experience with Microsoft Power Platform tools, such as Power Apps or Power Automate, and can support workflow, data, or process automation needs.
- You have experience supporting RPA solutions, including bot testing, issue evaluation, process documentation, or production support.
It would be useful if you have:
- Experience with ServiceNow or PeopleSoft.
- Experience supporting finance or accounting month-end close processes, production reporting, or property-level finance workflows.
- Experience creating process documentation, test scripts, UAT evidence, support runbooks, partner updates, or enhancement intake materials.
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future – Our retirement plans make it easier to save for what's next
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $57,500 – $80,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.