Deployment Strategist

StralaDeployment Strategist LocationSan FranciscoEmployment TypeFull timeLocation TypeOn-siteDepartmentStrategy & OperationsTL;DR: Strala is looking for the top 0.1% operators to do the hardest job in AI-native services: enabling mission-critical AI to work for the world’s largest insurers. This is a high-stakes, customer deployment role where you own the intersection of technical architecture and executive alignment. You will live inside carrier environments and will bridge the gap between our engineering and the messy, political, and technical reality of large carriers to deliver undeniable ROI. If you are a technical athlete who can lead a war room of demanding executives and then dive into a data model to solve a bottleneck, this is the role.Background: Strala is automating claims and improving loss ratios for the world’s largest insurers. We are rebuilding the $280B foundation of the world's largest industry with applied AI.In less than a year, we have reached multi-seven-figure ARR and ~50% MoM growth with zero dedicated growth headcount. In our first year we raised two rounds from Tier 1 funds led by the early partners in OpenAI, Cognition, and Ramp. Our lean team is a concentrated unit of top tier competitors: the top industry sales leaders, engineers from DRW, Optiver, AWS, and Palantir; AI researchers from Oxford and Cambridge labs publishing at ICML, ICCV, and NeurIPS; and multiple ICPC and Olympiad winners.In this role you willOwn multiple client deployments from post-sale design through go-live and stabilization – and be the single point of contact for VP-level stakeholders throughout.Work with client teams on architecture, data models, workflow design, and source-of-record decisions.Turn messy client reality into clear plans: milestones, owners, risks, dependencies, and cadence. Communicate progress and blockers to client executives and internal engineering with equal precision.Build trust with senior stakeholders while going deep with operators and technical teams. You are credible in both rooms.Coordinate daily with Strala's engineering and sales teams – translating client needs into engineering priorities and deployment context into deal strategy.Partner with Sales on late-stage deals to shape scope and create paths to expansion.SF-based. We believe building together in person drives better outcomes.You will thrive if youLike being in the room with demanding clients and bringing order to ambiguityCan move seamlessly between technical detail and executive communicationThink in systems, not tasksHave strong judgment, high standards, and real ownershipWant to build a function, not just operate inside oneCare about making every deployment excellent because every deployment changes how claims get handled in the real worldRequirements2 to 5 years in roles combining technical depth, structured problem-solving, and client ownershipExceptional communication and client presenceStrong structured thinking – you can break a complex implementation into a clear execution plan and drive it to completionHigh agency and high slopeLikely backgrounds include: consulting / deployment / solutions / implementation in a high-performance environment; CS or similarly technical degree, software engineering internship or early engineering experienceClaims experience is irrelevant. You do need to be genuinely technical, highly structured, and strong with clientsValuesAmbition: We want to win, and we need to be the bestPerformance: Speed, system thinking, efficiencyOwnership: When we see a problem, we take ownership of it, and we solve itSpirit: Clarity, optimism, meritocracyWe OfferImpact - Lead deployments at major insurers and Fortune 500s, improving a core workflow and directly growing ARR.Build - Help write the playbook, standards, and operating rhythm that define how Strala scales.Range - Combine technical depth, client ownership, and strategic problem-solving across every implementation.AI at the frontier - Deploy an AI-native...