Epic Systems Support - Senior Associate

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

The Opportunity

Join our Acceleration Center Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an Epic Systems Support - Senior Associate, you will specialize in providing consulting services for Epic software solutions, helping clients optimize operational efficiency through analysis, implementation, training, and support. Within our Business & Supply Chain Operations practice, you will leverage your skills to deliver impactful solutions that align with clients' strategic objectives. As a Senior Associate, you will focus on building meaningful client connections and learning how to manage and inspire others. You will navigate increasingly complex situations, growing your personal brand and deepening your technical skills. You are expected to anticipate the needs of your teams and clients, delivering quality work while embracing ambiguity and using these moments as opportunities to grow.

In this role at PwC Acceleration Center Mexico, you will engage with clients to understand their needs and provide tailored solutions that enhance their business operations. Your work will involve using a broad range of tools and methodologies to generate new ideas and solve problems. You will also develop a deeper understanding of the business context and how it is evolving, using critical thinking to break down complex concepts and inform insights and recommendations.

Responsibilities

- Analyzing client needs to implement Epic software solutions effectively
- Providing training and support for seamless integration of Epic applications
- Utilizing analytical reasoning to optimize operational efficiency for clients
- Managing electronic health record (EHR) systems to enhance healthcare technology solutions
- Collaborating with clients to understand and address business transformation requirements
- Applying business analysis skills to inform strategic recommendations
- Leveraging digital healthcare knowledge to support public health initiatives
- Developing and maintaining health information systems to improve data analytics
- Embracing change and fostering innovation in digital transformation projects
- Building meaningful client relationships to anticipate and meet their needs
- Navigating complex situations to deliver quality outcomes and grow personal skills
- Upholding professional and technical standards in all client engagements

What You Must Have

- At least a Bachelor's degree
- At least 3 years of experience
- Oral and written proficiency in English required

What Sets You Apart

- Preference for a Master's or Masters of Business Administration degree
- Demonstrating proficiency in Epic Software and Electronic Health Record (EHR) Management
- Utilizing analytical reasoning and business analysis for client solutions
- Implementing technology in digital healthcare and transformation projects
- Excelling in health data analytics and health information systems
- Embracing change and demonstrating learning agility in complex environments
- Building meaningful client connections and managing diverse perspectives

Travel Requirements

Up to 20%

Job Posting End Date