Senior Staff Global Practice Lead – Cloud Native

What We Do Products Solutions Support & Services Partners Resources Company Contact Us Global Offices Next Community Sr. Staff Subject Matter Expert - Cloud Native Professional Services Pune, India Bangalore, India Req.Num.: N1818 Apply Hungry, Humble, Honest, with Heart.The OpportunityAs the Senior Staff SME, you will be responsible for Cloud Native domain within the global Practice, from initial service offering creation through to delivery excellence, peer review, and consultant enablement. You will define the technical direction for the domain, develop repeatable delivery kits, shadow every new or updated service on first delivery, and ensure the quality bar is upheld across every engagement. This role requires deep technical expertise, strong business acumen, and proven ability to influence without authority across a global consulting organization.The SME- Cloud Native is expected to bring deep expertise in Kubernetes, containers, CI/CD, DevSecOps, and cloud platforms (AWS, Azure, GCP) and infrastructure design for cloud native. You should possess deep, hands-on expertise in Kubernetes, containers on major private cloud (Nutanix / VMware / OpenShift / Bare metal) and public cloud platforms (AWS / Azure / GCP).The role focuses on thought leadership, hands-on technical skills, and intellectual property creation in the arena of the cloud native consulting practice.  Additionally, the Practice contributes to the optimization of service delivery and delivery processes.  Your RoleWork with the Services Product Management team under the guidance of the Global Practice Lead – Cloud Native to develop the catalog of service offerings delivered by both Nutanix and Partner consultants. Lead the development of service SKUs, delivery toolkits, and level or effort for all products in the portfolio. Develop repeatable best practices and design guides based upon common customer experiences and solutions. Work with the Services Practice Development team to keep items current and develop training programs to enable the selling and delivery of services. Develop customer trends and common use cases for our product and services, especially within areas of subject matter expertise.Monitor practice consulting CSAT vis a vis SKUs used, delivery quality, and follow up with suggestions on new updated services on deficient areas where necessary. Monitor practice consulting offer delivery margin and adherence to expected level of effort for standard offerings and take corrective action when necessary. Create/update new Service Offers along with Product ManagementOwn Initial Delivery of New/Updated servicesSupport PS cloud native initiatives as domain expertOwn Delivery Quality Checks/Peer Review ProcessOwn Service Delivery and Service Enablement KitsEngage with Pre-Sales as SME for strategic engagementsCollaborate with Product Teams, Solutions & Product Management for vision & feedbackCompile and publish Blogs, Service Notes, White Papers. Conduct Tech Recruitment and Promotion Interviews in areas of your expertiseDeliver cloud native solutions to key Clients and projects where necessary.The expected billable percentage is 15%. What You Will Bring12 -15 years of experience in IT services with at least 5 years in cloud-native technologies. Proven experience in leading large-scale cloud-native programs. Deep expertise in Kubernetes, containers, CI/CD, DevOps, and cloud platforms (AWS, Azure, GCP). Strong understanding of enterprise architecture, application modernization, and agile delivery. Excellent leadership, communication, and stakeholder management skills. Bachelor’s or Master’s degree in computer science, Engineering, or related field; certifications in cloud-native technologies are a plus.Excellent understanding of hybrid cloud modalities, IT go-to market challenges, and business drivers that impact customer purchasing decisions. Proven...