Assistant Administrator | Long Term Care

Location:

Avera Marshall Hospital

Worker Type:

Regular

Work Shift:

Primarily days with night, weekend and holiday on-call involvement (United States of America)

Position Highlights

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

The Assistant Administrator - LTC is a position that supports the Administrator in the daily operations, staffing, regulatory compliance, quality outcomes, resident and family relations, financial performance, and administrative functions of a long-term care facility. This position may spend time in multiple facilities or regions to gain varied operational exposure, work with other Administrators and facility leaders, and support organizational succession planning. The role provides leadership consistent with Avera's mission, values, strategic goals, and commitment to safe, high-quality, resident-centered care. This position may travel to and work within multiple facilities or regions, as assigned.

What you will do

• Assists with day-to-day long term care operations to ensure safe, efficient, resident-centered services in compliance with organizational policies and applicable regulatory requirements.
• Supports the Administrator and facility leadership in developing and implementing operational strategies, goals, staffing plans, and performance expectations.
• Coordinates and supports department managers and service areas, including nursing, dietary, housekeeping, maintenance, activities, therapy, social services, and administrative support.
• Monitors compliance with CMS, state, federal, licensure, and organizational requirements, including survey readiness, audits, inspections, complaint investigations, and corrective action plans.
• Participates in quality assurance and performance improvement activities, including monitoring quality measures, resident outcomes, incident trends, customer satisfaction, and operational metrics.
• Responds to resident, family, employee, and operational concerns with professionalism, empathy, confidentiality, sound judgment, and timely follow-up.
• Participates in staffing, recruitment, onboarding, employee coaching, performance management, employee relations, retention efforts, and leadership meetings.
• Completes administrative responsibilities, including reports, documentation, budget support, policy implementation, correspondence, meeting preparation, regulatory documentation, and operational planning.
• Provides direct supervision to assigned positions, which may include Social Worker, Activities, and Administrative Coordinator, with responsibility for assigning work, coaching, developing staff, evaluating performance, and addressing concerns.
• Communicates effectively with residents, families, employees, department leaders, regional leadership, human resources, finance, billing/CBO, regulatory agencies, physicians, hospitals, pharmacies, and community partners; may support multiple facilities or regions as assigned.
• Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience:

• Associate's in Business, Healthcare Administration, Nursing, Long-Term Care Administration, or related field. Minimum of Bachelor's degree may be required based on state of practice.
• Nursing Home Administrator - Licensing Board Current Nursing Home Administrator license active in state of practice or ability to obtain licensure with the required timeframe through the applicable state licensing board process. within 2 Years
• Minimum of one year long-term care, skilled nursing, nursing facilitated or related healthcare experience.

Preferred Education, License/Certification, or Work Experience:

• Previous leadership experience in a long-term care or a related healthcare program, including operations, finance, staffing, quality improvement, or regulatory compliance.
• Knowledge of long-term care operations, CMS and state regulatory expectations, survey readiness, QAPI, residents rights, budgeting, and service recovery.

Expectations and Standards

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera’s values of compassion, hospitality, and stewardship.
• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.

• Up to 5% employer matching contribution for retirement

• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.