- Review and validate documents for completeness and accuracy.
- Ensure all transactions are processed within defined turnaround times and quality standards.
- Maintain policyholder records in applicable systems.
- Identify discrepancies and escalate exceptions as required.
- Adhere to company policies, compliance guidelines, and information security requirements.
- Participate in cross-training and knowledge-sharing initiatives.
- Support continuous improvement activities and process enhancement projects.
- Collaborate with supervisors, SMEs, and quality teams to improve operational performance
- Review and validate documents for completeness and accuracy.
- Ensure all transactions are processed within defined turnaround times and quality standards.
- Maintain policyholder records in applicable systems.
- Identify discrepancies and escalate exceptions as required.
- Adhere to company policies, compliance guidelines, and information security requirements.
- Participate in cross-training and knowledge-sharing initiatives.
- Support continuous improvement activities and process enhancement projects.
- Collaborate with supervisors, SMEs, and quality teams to improve operational performance
Bachleors Degree