Data Quality IMR Analyst - North America

Skip to main contentEnglishSign InData Quality IMR Analyst - North America page is loadedData Quality IMR Analyst - North AmericaApplylocationsGA-Atlanta1271 Avenue of the Americas, New York, NY, USAtime typeFull timeposted onPosted 30+ Days Agojob requisition idJR2601959Make your mark in Data Management & Governance As a world leader in commercial and personal insurance solutions operating in over 70 countries and jurisdictions, AIG’s Global Business Operations & IT team identifies and drives high-quality innovation and cost efficiency in all our processes, systems and operations. The organization ensures we operate as one globally consistent business delivering end-to-end services locally that contribute to our customers’ and AIG’s success.We are seeking a Data Quality Issue Management & Remediation (IMR) Analyst to drive data quality improvement across the organization.  Why this role matters:High-quality, well-governed data are foundational to how we serve clients, manage risk, and meet our regulatory obligations. The IMR Analyst is at the front line of ensuring that when data issues arise, they are captured, understood, prioritized, and resolved with discipline. This is a high-visibility role with direct exposure to senior leadership across business, technology, risk and compliance functions.  How you will create an impactThe Issue Management and Remediation (IMR) Analyst will drive the end-to-end data issue lifecycle for a specific region — from intake and triage through root cause analysis, remediation planning, execution oversight, and closure validation. This role partners closely with data owners, technology teams, business stakeholders, and risk and compliance functions to ensure data issues are resolved in a structured, timely, and auditable manner consistent with our enterprise data governance framework.The IMR Analyst will be the regional anchor for issues affecting North and Latin American business lines, with particular focus on regulatory-driven data issues, financial reporting data, customer data, and cross-border data flows. This role works closely with regional business partners and global IMR leads in EMEA and APAC.Key ResponsibilitiesIssue Intake and TriageServe as the primary regional point of contact for data issues raised by business, technology, operations, and control functions.Log, classify, and prioritize issues in the enterprise IMR tooling, ensuring complete metadata, severity rating, and impact assessment.Validate that submitted issues are well-defined, reproducible, and supported by sufficient evidence before progressing them through the workflow.Business Impact Analysis, Root Cause Analysis, and Remediation PlanningFacilitate collaboration to improve understanding issues underlying cause and impact to the organization by connecting data owners, stewards, subject-matter experts and technology partners to identify upstream sources, control gaps, and contributing factors.Support Data Stewards and Data Owners in driving progress on IMR cases.Ensure documentation of findings, short-term workarounds and long-term remediation plans, are completed to standard with stakeholder sign-off on agreed actions.Support the analysis of remediation options against cost, risk reduction, regulatory impact, and time-to-resolution.Execution Oversight and GovernanceTrack remediation milestones, dependencies, and target dates; proactively escalating slippage, blockers, or scope changes to leadership and governance forums.Maintain accurate, audit-ready records of issue status, decisions, approvals, and evidence in line with the data governance policy and regulatory expectations.Validate closure criteria, confirm that root causes have been addressed, and obtain formal sign-off from accountable owners before closing issues.Reporting and Stakeholder EngagementProduce IMR dashboards, KPI/KRI reporting, and trend analysis for senior stakeholders, governance committees, and audit/regulatory reviews.Identify recurring...