Strategic Account Manager

Strategic Account Manager LocationNew York City; RemoteEmployment TypeFull timeLocation TypeHybridDepartmentCustomer SuccessAccount ManagementCompensation$130K – $140K • Offers Equity • $35K – $45K CommissionLess complexity. Better Care.At Videa, we help dental clinicians deliver better care to millions of patients through AI.Oral health is health. Dentists are protectors of societal wellness. We build technology that enhances the moment of care, amplifies clinical expertise, and makes proactive oral healthcare the norm.Thousands of clinicians rely on Videa every day. Your work here will be reflected in real practice, improving real patient outcomes. If you want to build something that matters, keep reading.The RoleWe are actively hiring a Strategic Account Manager to own the end-to-end strategic management of Videa’s top enterprise and mid-market customers. As a Strategic Account Manager, you will operate as a trusted advisor to C-suite and VP-level stakeholders, architect long-term AI adoption strategies, drive expansion across hundreds of practices, and ensure both commercial and clinical success. This is a high-visibility, high-impact role responsible for shaping the future of AI adoption at scale within the nation’s largest DSOs. This highly strategic position will focus on net retention, expansion, relationship building and ability to hit and exceed quota.Key ResponsibilitiesExecutive Relationship Ownership: Own C-suite and senior stakeholder relationships, leading QBRs, ROI analyses, and long-term strategic roadmap discussionsRetention and Expansion: Ability to both access customer health scores, risk identification, and value driven renewal conversations while also identifying and closing new revenue generating opportunities, consistently achieving targets and demonstrating a relentless drive to succeed.Drive Full Expansion Sales Cycle: From opportunity identification to closing deals, consistently achieving targets and demonstrating a relentless drive to succeed and over achieve quota.Cross-Functional Leadership & Program Execution: Lead cross-functional collaboration to ensure seamless onboarding, issue resolution, and practice activation, establishing governance models that ensure consistent performance at scaleIndustry & Competitive Expertise: Act as a strategic advisor on AI and workflow transformation, representing Videa with executives and at key industry events to reinforce our market leadershipWhat You BringHave 5+ years experience in large-scale customer management or sales in AI, health tech, SaaS, or clinical transformation with preferably 3+ years of proven success managing and selling technology to enterprise customers.Have consistently held and over achieved a sales quota of 100%+.Understands how to navigate complex renewal negotiations and track net retention scores across owned portfolioAre comfortable owning C-suite relationships and navigating high-stakes executive discussionsBring a blend of strategic vision and execution discipline, thriving in roles where you both set the direction and roll up your sleevesCommunicate with exceptional clarity and influence, with strong financial, analytical, and operational acumenEntrepreneurial, wants to be seen as the leader in AI and takes ownership.Strong self-starter with a track record of getting things doneAnalytical strength and resourcefulness in problem-solving and strategy adjustmentBonus PointsExperience in healthcare, dental, AI, or regulated environmentsExperience in high-growth or startup environmentsWhat It Is Like to Work HereWe win and lose together as one team. Collaboration is not a buzzword here. We share context early, ask for input, and step in to help when someone is stuck.We hold a high bar, but we stay grounded. We move fast, learn as we go, and stay focused on what matters most for clinicians and patients.What We OfferCompetitive compensation and meaningful equityUnlimited PTO100 percent company-paid dental and vision coverageThe...