Business Operations Specialist (Fixed-term)

Job Description

We are seeking a highly organized and proactive Business Operations Specialist to support the planning, coordination, and execution of business and marketing operations activities. In this role, you will help ensure initiatives are delivered efficiently, compliantly, and on schedule. You will work closely with cross-functional teams including Marketing, Sales, Medical, Compliance, Digital, and external agencies to support strong customer engagement and business outcomes through effective operational execution.

Key Responsibilities:

Business and Marketing Operations Execution

• Support the development and execution of omnichannel marketing and business initiatives.

• Coordinate timelines, assets, approvals, and deliverables across multiple stakeholders.

• Ensure materials and activities are prepared, reviewed, and distributed in line with company standards and industry regulations.

• Monitor progress of key initiatives and proactively identify risks, delays, or issues.

Project and Vendor Management

• Manage the operational aspects of projects from initiation through execution.

• Coordinate with internal teams and external agencies to ensure timely delivery of outputs.

• Maintain project plans, budgets, and status updates.

• Support event planning and execution for healthcare professionals and customers.

Data, Analytics, and Insights

• Monitor key performance indicators and operational metrics.

• Support customer segmentation, digital engagement analysis, and reporting activities.

• Develop dashboards and reports to generate actionable insights.

• Help identify opportunities to improve business effectiveness and customer experience.

Operations Excellence

• Maintain operational processes, documentation, and compliance requirements.

• Support budget tracking and purchase order management.

• Ensure alignment between business strategy and operational execution.

• Drive continuous improvement in workflows, tools, and best practices.

Required Qualifications:

• Bachelor’s degree in Marketing, Business Administration, Life Sciences, Communications, or a related field.

• 1–3 years of experience in business operations, marketing, marketing operations, project coordination, or a related area.

• Strong analytical, organizational, and problem-solving skills.

• Proficiency in Microsoft Office applications, especially Excel and PowerPoint.

• Ability to manage multiple priorities simultaneously and meet deadlines.

Key Competencies:

• Project management

• Data analysis and reporting

• Cross-functional collaboration

• Stakeholder management

• Attention to detail

• Communication and presentation skills

• Customer-centric mindset

• Agility and adaptability

• Problem-solving and continuous improvement

What We Offer:

• A fixed-term opportunity until 29 February 2028 in a dynamic and collaborative environment.

• The chance to work across multiple functions and build broad business exposure.

• Opportunities to develop skills in project management, analytics, stakeholder engagement, and operational excellence.

• A supportive team culture focused on quality, compliance, and continuous improvement.

• The opportunity to contribute to meaningful work that supports customer engagement and business growth.

Success Measures:

• Initiatives delivered on time and within budget.

• High-quality execution with strong compliance standards.

• Accurate reporting and actionable insights.

• Effective coordination across stakeholders.

• Continuous improvement in operational processes and customer engagement outcomes.

Why Join Us?

This is an exciting opportunity to play a key role in supporting business operations and marketing execution in a collaborative, fast-paced environment. You will contribute to meaningful work while developing your skills across project management, analytics, stakeholder engagement, and operational excellence.

Required Skills:

Business Operations, Customer Engagement, Multi-Management, Project Coordination, Project Management

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Temporary (Fixed Term)

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

09/1/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.