[GRC] Risk Operations & Review Specialist (24/7 Operations)

About Us

Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.   Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.   Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.

About Us

Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.

Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.

Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.

 

Job Responsibilities:

1. Responsible for reviews related to data security, account security, and fund security. Combine SOPs with risk judgment to complete risk screening and disposition; proactively identify various potential anomalies and risks.
2. Responsible for daily operations of security and risk control monitoring alerts at all levels; promptly identify, analyze, handle, and escalate abnormal situations.
3. Communicate with users and relevant collaboration teams; collect and review EDD (Enhanced Due Diligence) materials; assist in completing identity verification and risk disposition.
4. Summarize typical risk cases; assist in optimizing review processes, operational SOPs, and risk control security strategies.

Job Requirements:

1. 2+ years of work experience, with background in risk review, security operations, anti-fraud, or related fields.
2. Strong risk awareness and independent judgment; able to proactively identify anomalies and potential risks beyond standard SOPs.
3. Highly responsible, detail-oriented, and rigorous; good communication and collaboration skills.
4. Able to adapt to 7×24 shift-based work schedules.

Work Composition Risk Control Alerts:

• Withdrawal Review: The last line of defense for funds — the most important and primary work. Covers all scenarios including account risk, platform fund risk, and transaction risk; risk scenarios are differentiated by tags.
• P0 / P1 Alerts: Faster response, more proactive risk management; generally higher-priority risks.
• SF Tickets: Security parameter changes and manual account credits, initiated by CS (Customer Service), with risk control review making the final decision. Reason for this process: CS cannot independently assess risk, and full reliance on CS creates single-point-of-failure risk.
• Workflow: When CS receives customer complaints related to risk that they cannot assess independently, they escalate to risk control for judgment assistance.

Security Alerts:

• SOC anomaly monitoring and alert operations
• Data security anomaly monitoring and alert operations

Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment. 
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.