Call Center Donor Scheduler – Tempe (In Person)
At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.
Work Shift (if applicable):
Shift 1 (United States of America)Job Description:
Vitalant is seeking a Recruitment Coordinator dedicated to making a positive difference. If you are customer-focused and impact-inspired to helping others, and making a difference is vital for you, you'll experience a career built on purpose, an organization created to care, and a team committed to lead – together.
Your impact as a Recruitment Coordinator is vital. Support Vitalant's life saving mission by actively engaging with our donors to schedule their next blood donation. Serving as a front-line hero, you play a pivotal role in achieving recruitment goals and coordinating donations at fixed site locations for present, past, and new donors making their next crucial blood contributions.
What to Expect: $16.07 - $17.46 per hour
Schedule: Tuesday - Saturday (9:00 AM - 5:30 PM AZ Time)
Our comprehensive total rewards support you, your family, and your future with
- Medical, dental, and vision insurance
- 401K + 5% company match
- Tuition assistance up to $5k per year
- Free basic life and AD&D insurance
- Free short-and-long-term disability insurance
- Paid time off
- Employee Resource Groups
- Recognition and perks
As a Recruitment Coordinator, you'll get to
- Enhance the donor experience by providing excellent customer service.
- Collaborate on specialized calling projects, to include conversions, reminders calls and engaging first time donors.
- Support blood centers by implementing innovative recruitment strategies, managing donor scheduling, and offering expertise on eligibility and donation requirements.
- Contribute to the onboarding of new hires and conduct refresher training to both new and existing staff.
- High School Diploma or GED required
- Six months experience in customer service
- Two years of customer service experience preferred
- Proficient computer skills
PHYSICAL REQUIREMENTS
This position requires the ability to perform the following (expressed as hours per shift):
Sitting 5+
Standing 0-3
Walking 0-3
Lift (40# Max) 0-3
Carry/move (40# max) 0-3
Push/pull (10# of force max) 0-3
Climbing N/A
Bend 0-3
Squat 0-3
Kneel 0-3
Reaching above shoulders 0-3
Reaching waist to shoulder 5+
Reaching knee to waist 0-3
Reaching floor to knee 0-3
Grasp N/A
Handling 0-3
Finger dexterity 5+
Pinch N/A
Driving 0-3
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above statements are intended to describe the general nature and level of work performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified.
Location:
1524 West 14th Street
#120
Tempe, AZ 85281
Job Category:
Sales / Community OutreachContact Information: careers@vitalant.org
If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.