Strategic Account Technology - Energy

Contributes to the creation of stakeholder maps for accounts, determines and orchestrates a coverage plan, and builds out an execution framework. Establishes best practices and standards around account planning and review for aligning with quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives. Provides thought leadership and guidance across teams, business units, executive stakeholders, customers, and the broader community on enablement plans to build and educate large and high-stakes customers at the global level. Customer and Industry Insights Applies deep expertise and thought leadership to identify the right Industry Sales Kits and industry partners within the customer's vertical industry. Articulates and understands specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth as they relate to the customer's broader industry. Applies industry knowledge to support customers in solving issues. Acts as a thought leader for synthesizing and combining various and often conflicting business and industry insights across all teams and business units, global best practices, proof points from experience across multiple countries and regions, and broad and deep industry expertise (e.g., level 300), specifically in the Energy/Utilities industry related to customers and their competitors to conduct forecasting and develop recommendations for managing the most prominent, high-impact, and/or challenging customer accounts. Ensures that all levels of the organization provide alternate perspectives to enable customers to consider alternatives and adapt strategies, plans, business models, and solutions to insights. Orchestrates global teams across the organization to gather and utilize information on the customer. Leverages professional credibility, relationships, and personal experience with similar customers to anticipate and bring in business and industry insights that address the broader business challenges for the customer. Sets the overall business and technical strategy and determines which opportunities should be pursued. Differentiated Value Proposition Acts as the customer's Technology Mentor in established relationships with senior leaders including technical decision makers (TDMs) and/or business decision makers (BDMs) at the Chief X Officer (CXO)-level. Orchestrates high-impact innovative solutions (e.g., forward-thinking, flagship) that enable customer business transformations through digital technologies for assigned accounts and drives outcomes that create business value for customers. Owns the development of strategies that showcase the value added by innovative ideas grounded on digital technologies for accounts based on account needs and customer's expectations. Is sought out by the customer for guidance related to transformation. Ensures high-profile line-of-business wins are captured (e.g., press release, video) as reference for multi-region/worldwide scale. Deploys showcase solutions into customer digital transformation centers for broader distribution. Provides thought leadership and guidance across teams, business units, executive stakeholders, customers, and the broader community on enablement plans to build and educate large and high-stakes customers at the global level. Allocates resources, manages budget, and provides guidance and final authority for decisions to their immediate team as well as other teams and customers on creating and implementing the enablement plan build practices. Drives team to contribute to innovations that help customers meet capacity and capability goals, including skilling initiatives and execution along with the account executive (AE) and enterprise skilling initiative (ESI) teams. Delivers regular (e.g., quarterly, monthly) industry/technology engagements and/or briefings to customer Chief X Officers (CXOs), their technical team, and business decision makers (BDMs) to drive execution and focus on competitive advantage. ? Mapping and Account Planning Establishes best practices and standards around account planning and review for aligning with quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives. Share account planning output with the customer and constantly realign to the customer's expectations. Coordinates highly complex extended account teams (e.g., spanning complex technologies, geographies, functions) and drives forecasting and tracking of the business. Owns the technical portion of the account plan and leads the customer plan delivery for large, critical, and/or strategic accounts. Captures all Account Planning input in MSX D365 Account Plan. Provides Account thought leadership inclusive of information technology (IT), industry, and business strategy knowledge, and shares best practices internally while providing coaching to subsidiary resources. Leverages account thought leadership in partnership with account executives to set and refine strategy, own accountability for outcomes, and lead extended teams. Contributes to the creation of stakeholder maps for accounts, opens up new Rooms of the House, determines and orchestrates a coverage plan, and builds out an execution framework. Technology Sales: Demand Generation and Orchestration Creates, develops, and drives opportunities based on industry best practices. Presents opportunities to the customer, and creates demand. Develops a plan, within a broader strategy, to create and qualify a set number of opportunities for product sales, solutions sales, or consumption. Leverages multiple channels (e.g., social media) to create demand. Oversees technical teams for driving opportunities including Specialist Team Unit (STU), Customer Success Unit (CSU), and others, as necessary. Leads efforts to reach out to key stakeholders to give customer-driven pitches and drives the appropriate customer reach together with the account executive to generate new demands. Leads Account Strategy Envisioning (ASE, formerly IDTA) with the extended account team, customer, and partner to deliver the outcomes for the customer through joint envisioning, as a vehicle for Industry Sales Kits and Horizontal Solution Plays. Creates new Stage 1 opportunities, both billed and consumed, with Technical Decision Maker (TDM) customer stakeholders, managing consumption pipeline with extended team to maintain velocity, and unblocking issues. Orchestrates efforts to drive MCEM lifecycle and stage progression in collaboration with the Specialist Team Unit (STU), Customer Success Unit (CSU). Defines, coaches, and directs the solution pipeline strategy for a subsidiary in partnership with the Sales Team, and works with subsidiary leadership to close any gaps. Defines the technology blueprint for opportunity initiation, and sets and shares standards and best practices for others to follow. Guides the customer to use those new technologies as a strategic asset to create value, both through internal productivity improvements, but also by growing their existing business and finding new areas of expansion through the application of AI and Industrial Metaverse in intelligent apps. Leverages expertise across the current technology landscape and understanding of AI and metaverse capabilities to plot the foundational elements on the technology roadmap that need to be in place to realize value for the customer. Builds mid and long-term strategy for AI and Industrial Metaverse projects and creates immediate opportunity pipeline to get the customer ready for the future; orchestrates this pipeline through the Specialist Team Unit as well as the right ISV and SI Partners. Technology Strategy Formulation Contributes to the creation of trusted, long-term (e.g., three years plus) multi-horizon technological and business roadmaps for priority (e.g., highly prominent, challenging, strategic) accounts with global and high-stakes impact for the business, based on a deep understanding of business and technology priorities and the customer's industry landscape. Validates the strategy and plan with customer stakeholders and drives envisioning and articulates business and program changes in the roadmaps around new and groundbreaking capabilities for highly complex technologies. May lead others to provide analyses and architect solutions for a sector or industry. Trusted Advisor Partners with internal industry experts (e.g., Regional and Global Experts) to strengthen understanding of the industry. Leverages a deep understanding of their customers to drive and create deep impact, share knowledge with extended team, and promote customer business perspectives. Identifies new solutions to solve business problems and drive customer outcomes when creating new markets. Provides Account Thought leadership inclusive of information technology (IT), industry and business strategy knowledge, and technology landscape. Coaches subsidiary leaders on long-term technology and customer strategies. Leverages account thought leadership in partnership with account executives to drive strategy, own accountability for outcomes, and lead extended teams. Provides technical guidance to internal teams to position technology while using customer landscape knowledge. Creates connections and collaborates with key partners/leadership in the broader technology ecosystem (e.g., Corporate, Product, Engineering). Acts as the voice of the customer and internal advocate by providing insights, feedback, and challenges from the customer to internal teams (e.g., product groups, engineers) across all levels of the organization. Drives action to ensure that internal teams understand and respond to insights. Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 9+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience. Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 16+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience. 7+ years experience in digital transformation or using technology to drive customer business outcomes. 6+ years experience in business consulting, consultative selling, or change management. 7+ years experience leading global technical, support, and/or partner teams. Proven experience in adressing business Objectives/Challenges in the Energy & Utilities industry Manufacturing Strategic Account Technology IC6 - The typical base pay range for this role across France is € 116,600.00 - € 239,500.00 per year. Certain roles may be eligible for benefits and other compensation.