Davies are looking to recruit an experienced Disease Claims Handler to join our growing Casualty team.Experience required in the handling of short and long tail disease claims. For example: Asbestos, NIHL, HAVS, Asthma, COPD, Silicosis, Dermatitis, Stress, RSI, Cancer, Back Injury etcAt Davies, we value transferable skills and qualities that focus on what you can bring to the role. While industry experience is a benefit, it is not essential as we will provide you with full training and support when you start with us.
What will your day look like:
- Liaison with Insurers, Policyholders and Brokers.
- Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate.
- Obtaining all necessary evidence and relevant documentation.
- Determining appropriate actions for the resolution of the case.
- Preparation of detailed reports, where required, providing advice on policy indemnity, policy response and recommendations.
- Negotiating settlement where appropriate, within agreed authority limits.
- Corresponding with all parties professionally to proactively progress the case to conclusion.
- Handling all cases in accordance with the client’s requirements by referral to documented procedures at all times.
- Maintaining a proper reserve at all times by regular review.
- Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company
Knowledge and Abilities:
- Experience of policy wording including terms and conditions
- Knowledge of insurance and the insurance market
- Knowledge of legal principles, regulations, Acts and the like pertaining to disease claims
- Knowledge if how to value an disease claim
- Knowledge of reserving philosophies
- Knowledge of Civil procedure Rules and the Claims Portal
- Good communications skills at all levels
- Excellent customer service
- The ability to work as part of a team
- Good planning and organisational skills
- Take responsibility for your own workload
- Must be able to demonstrate adaptability and flexibility
- Strong IT Skills
Benefits
Career & Purpose- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan