Where You’ll Work
CHI St. Vincent Heart Clinic Arkansas - Kanis
The heart team at CHI St. Vincent Heart Clinic Arkansas treats thousands of people just like you each year. People from all over the region choose us because of our depth of experience and expertise. We offer a full range of heart and vascular services close to home. Our specialists offer a full spectrum of care. From treating serious heart attacks to providing the latest in minimally invasive surgeries, we’re here so you can get back on your feet as quickly as possible.
Job Summary and Responsibilities
As our Scheduler, you will orchestrate a seamless and efficient care process for patients and providers by coordinating appointments and managing schedules.Every day you will schedule patient appointments and coordinate multiple provider schedules for medical procedures, tests, and studies. You'll ensure timely scheduling through effective communication, accurately gather and verify patient insurance and documentation, process reports, and provide exceptional customer service to patients via phone and in-clinic assistance.To be successful in this role, you will demonstrate strong attention to detail, multitasking abilities, and excellent communication and reasoning skills to manage scheduling complexities and patient inquiries, always striving for accuracy and efficiency.
- Strategically schedule and coordinate a high volume of patient appointments for various medical procedures, tests, studies, and all new patient consults.
- Facilitate efficient patient flow by collaborating closely with nurses and physicians to ensure clinics run smoothly.
- Efficiently send out new patient referral paperwork and fax referrals to specialty clinics as needed.
- Serve as a key communicator, liaising with physician offices, medical supply companies, transportation services, and living facilities regarding patient care and appointments.
- Apply strong reasoning abilities to effectively navigate complex scheduling scenarios and appropriately schedule hospital and clinic procedures/appointments.
Job Requirements
- High School Graduate General Studies or
- High School GED General Studies
- 1 year experience in medical office preferred