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Business Operations Lead

Castle
Brooklyn, NY$151k–$217kPosted Jul 18, 2026
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Business Operations Lead

Castle Brooklyn, NY

Business Operations Lead

Castle Brooklyn, NY 1 week ago 187 applicants

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Castle provided pay range

This range is provided by Castle. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$151,000.00/yr - $217,000.00/yr

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Johan Brissmyr

Johan Brissmyr

CEO & Co-founder at Castle

We're a 20-person cybersecurity company that protects more than a billion users from fraud and abuse for customers like Canva, Lovable, Atlassian, and Rockstar Games. We've gotten far by staying lean and automating aggressively, and as we look to double headcount, a lot of the day-to-day operating work still sits with founders and leadership. We need a clear owner for that work.


The three “modes” of our operations


  • Mode A - operating work. Recurring or one-off company work that currently gets handled on the side and is hard to automate. You own it end to end, with more care and precision than a rushed handoff, and you leave it better by documenting the happy path and suggesting ways to automate at least parts of it.
  • Mode B - decision packaging. You're the layer between a vendor or partner and a busy founder. You clarify the timeline and urgency with the other side, turn a messy ask into a short brief or a 15-minute working session, get the decision, and then close the loop yourself.
  • Mode C - leadership judgment. Pricing, people decisions, novel legal or tax calls, bank signatory responsibilities, and culture are founder and leadership calls. Over time you may support more of this work.


What have you done before


Primary:

  • Finance, tax, and vendor administration - work with our accounting firm and other providers; turn unclear requests into facts, documents, deadlines, and decisions; AP, filings, packets before a founder signature
  • Commercial chase and paperwork - after Sales sets the commercial path: order forms, invoices, DocuSign, purchase orders, customer portals, collections on clear overdue balances, renewal calendar and "waiting on" tracking


Secondary:

  • Benefits and insurance - brokers, carriers, enrollment, renewals, the chase until coverage is real
  • Office, travel, and physical execution - vendors, equipment, shipping, logistics that need a reliable owner


Bonus:

  • People and recruiting logistics - onboarding through the early checkpoints, interview coordination, offer logistics. We'll lean on your execution here, and prior experience is a plus.


How you work


You've owned messy operating threads at a small B2B company, and you're comfortable working with busy founders and executives who only have 15 minutes to give you enough to finish the work, or at least run one more iteration.


If a founder used to take 15 minutes to answer a tax questionnaire, you're expected to take 3x that time so it's answered correctly.


You keep work visible in Linear or Asana with owners, dates, and next actions, so leadership and AI can see what's moving without reconstructing context.


You communicate directly with external parties and drop a quick question in Slack when a wrong move would take even more time to unwind.

  • Seniority level

    Mid-Senior level

  • Employment type

    Full-time

  • Job function

    Information Technology

  • Industries

    Software Development

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