Inbound Coordinator

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Join Rockwell Automation's highly automated Indianapolis Distribution Center and play a key role in ensuring the efficient flow of inbound materials across our supply chain. As an Inbound Coordinator, you will partner with internal teams, on-site 3PL providers, and external suppliers to resolve material and purchase order discrepancies, drive process improvements, track performance metrics, and support operational excellence. This opportunity is ideal for a collaborative problem solver who thrives in a fast-paced environment, enjoys working across multiple functions, and is passionate about improving processes and delivering strong customer service.

You will work onsite in Whitestown, IN and report to the Fulfillment Manager.

Your Responsibilities:

• Support and work closely with on-site 3PL and Rockwell team members, internal customers and external suppliers.
• Manage metric-tracking for assigned areas, lead issue resolution and support process improvement efforts.
• Daily communication with internal and external suppliers to obtain resolutions for material dispositions and PO issues in a timely manner.
• Working with other Rockwell functional areas to escalate issues and identify the need or correction action.
• Work collaboratively with and drive improvements between Rockwell Automation and on-site 3PL.
• Help prioritize the work of the on-site 3PL as needed to achieve business objectives.
• Collect and prepare required 3PL and vendor data for use in reports and analysis.
• Manage and track issues with on-site 3PL, third parties and internal ROK functions to identify areas of improvement, track root causes and propose actions for prevention in the future to Leadership.
• Work with global DCs and plants, sourcing and transportation to create two-way communication and action plans to improve performance and resolve issues.
• Support on the floor or cross-functionally as business requires.
• Support off-hours or weekends as business requires.

The Essentials - You Will Have:

• Bachelor's Degree in Relevant Field.
• Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• The ability to travel 10% of the time.

The Preferred - You Might Also Have:

• Typically requires a minimum of 5 years of related experience.
• Bachelor's degree in Supply Chain, Engineering, Business, Logistics, Materials, or a related field.
• Knowledge of purchasing and purchase order processes within a warehouse, distribution, or supply chain environment.
• Experience using warehouse management systems and Microsoft Office applications, including Excel, Word, and Access.
• Experience supporting on-the-job training and onboarding activities.
• Demonstrated ability to analyze operational issues, identify root causes, recommend corrective actions, and support process improvements in a distribution environment.
• Experience collaborating with internal teams, suppliers, and third-party partners to resolve issues and achieve operational objectives.
• Experience managing priorities while maintaining accuracy and meeting deadlines.

What We Offer:

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
• To learn more about our benefits package, please visit at www.raquickfind.com.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

This position is part of a job family. Experience will be the determining factor for position level and compensation.

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We are an Equal Opportunity Employer including disability and veterans. 

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.