Technical Architect 4C

Technical Architect

Ready to turn bold ideas into real-world impact?
 At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 
 
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
 Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Key Responsibilities

1. Hands-On BizTalk & ADF Pipeline Development

·       Develop, test, and deploy end-to-end integration maps, orchestrations, pipelines, and schemas using Microsoft BizTalk Server (BizTalk Mapper, Orchestration Designer, Administration Console).

·       Design, construct, and manage Azure Data Factory (ADF) pipelines, mapping data flows, copy activities, triggers, and integration runtimes for massive data ingestion, preparation, and transformation (ETL/ELT).

·       Configure physical ports, adapters (such as SFTP, WCF-WebHttp, SAP, SQL), and EDI pipelines in BizTalk to facilitate secure, transactional data exchange.

·       Integrate core systems, particularly SAP S/4HANA, with on-premises databases, Azure Blob/Data Lake Storage (ADLS Gen2), and cloud data warehouses.

2. Implementation & Onboarding

·       Execute technical connectivity setup and payload transformations for incoming data sources, commercial batch files, and transactional message patterns.

·       Conduct volume, load, and performance testing on scheduled ETL jobs and real-time BizTalk workflows to ensure systems handle peak peak-season transaction spikes.

·       Ensure all developed BizTalk artifacts and ADF JSON templates comply with corporate security standards (such as Azure Key Vault secrets, Managed Identities) and global integration blueprints.

3. Monitoring, Troubleshooting & Operations

·       Monitor the health of BizTalk Server environments (Group Hub, suspended messages, tracking databases) and ADF monitoring dashboards (pipeline runs, activity states, and integration runtime performance).

·       Provide rapid Level 2/3 technical support for runtime integration exceptions, pipeline timeouts, mapping translation errors, and database connection drops.

·       Perform root-cause analysis (RCA) on failed pipeline schedules or suspended BizTalk host instances and implement robust structural fixes (such as retry patterns, error-alerting workflows, or caching).

·       Maintain detailed mapping specification documents, data pipeline diagrams, deployment guidelines, and configuration scripts.

4. Technical Collaboration & Modernization

·       Work under the mentorship of T2 Technical Architects to align BizTalk and ADF configurations with the wider Global Integration Hub architecture.

·       Assist in identifying opportunities to modernize legacy point-to-point BizTalk interfaces into Azure cloud-native options (Azure Logic Apps, Service Bus, Azure Functions).

·       Support environment administration, patch testing (BizTalk Cumulative Updates, ADF self-hosted integration runtimes), and automate deployments via CI/CD pipelines (Azure DevOps).

Required Experience & Qualifications

Technical Competency & Platform Expertise

·       Integration Focus: Hands-on experience designing, developing, and supporting integrations using Microsoft BizTalk Server (pipelines, orchestrations, maps) AND/OR Azure Data Factory (ADF pipelines, linked services, data flows).

·       Formats & Mapping: Deep understanding of XML, XSLT, JSON, CSV, Flat Files, and query languages (SQL/T-SQL). Exposure to EDI standards (ANSI X12, EDIFACT) is a major plus.

·       Cloud Data Concepts: Familiarity with Azure storage (ADLS Gen2, Blob Storage), Azure SQL Database, and cloud data platform infrastructure.

·       ERP/System Integration: Basic to intermediate knowledge of integrating BizTalk or ADF with ERP environments (such as SAP S/4HANA) using IDocs, RFCs, or OData services.

Industry & Domain Knowledge

·       CPG/FMCG Familiarity: Experience working within a fast-moving consumer goods, retail, or logistics-heavy business environment.

·       Supply Chain Processes: Good understanding of standard physical supply chain movements, primarily Order-to-Cash (O2C), Procure-to-Pay (P2P), and warehouse operations.

Soft Skills & Collaboration

·       Problem-Solving: Analytical mindset with a systematic, structured approach to debugging database timeouts, pipeline failures, and payload mismatches.

·       Collaboration & Communication: Strong verbal and written skills, with the ability to coordinate technical pipeline dependencies smoothly with internal application owners and data scientists.

·       Growth Mindset: High willingness to learn, adapt to cloud transition architectures, and expand skills into adjacent Azure integration and data services.

Education & Certifications

·       Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or equivalent practical work experience.

Certifications in Microsoft Azure (e.g., Azure Data Engineer Associate - DP-203, or Azure Developer As

Qualifications

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Information Systems, Masters - Software Engineering

Certifications

AWS Certified Solutions Architect - Associate - UdemyUdemy, Certified Data Management Professional - RiversandRiversand, Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online, Certified Kubernetes Administrator (CKA) - CNCF (Cloud Native Computing Foundation)CNCF (Cloud Native Computing Foundation), TOGAF 9 Certification - The Open Group Architecture Framework (TOGAF)The Open Group Architecture Framework (TOGAF)

Required Skills

Azure Data Factory, Azure Pipelines, CI/CD, Technology Architecture

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Technical Architecture

Remote Type -

Office

Work Shift -

Flex Time (India)

Why join Genpact?
•    Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•    Make an impact – Help global enterprises solve business challenges that matter 
•    Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  
Let’s build tomorrow together. 
 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.