At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
The Opportunity
Roche Pharma in Nairobi, Kenya is seeking a Patient Journey Partner (PJP) to join our team.
We are looking for a self driven, collaborative and inspiring individual to join our customer engagement and business delivery team. As a Patient Journey Partner (PJP) you are at the center of the Roche organization, turning upside down the role we play in society - from mostly offering world-class medicines towards much more partnering, innovating and leading generative disruption. By doing so you will be directly accountable to deliver better outcomes for patients, the ecosystem and the organisation, faster.
We are a dynamic and vibrant team that is passionate about delivering outcomes while maintaining a work life balance and having fun. In this role, you will directly contribute to Roche Pharma’s Ambition of delivering 20 transformative medicines addressing diseases with the highest societal burden by 2030.
The PJP is an empowered leader and the local face of Roche. You partner closely with all stakeholders directly touching the patient journey (in a given therapeutic or disease area), gaining a deep understanding of their needs in order to connect Roche’s capabilities to co-create meaningful solutions.
This role is locally embedded in the ecosystem, it is an integrated role and functionally agnostic.
Your key responsibilities
As a PJP, you demonstrate personal purpose around improving the patient journey, as well as strong passion to create value and impact on the ecosystem. You think from an Enterprise level, beyond boundaries and borders, in order to bring best possible outcomes to both the local health environment, and more broadly, across Roche globally.
Visionary: defining and embedding the strategy around creating improved patient journeys
Mindset:
Strong entrepreneurial mindset with outstanding partnering capabilities (coaching, consulting, ability to deeply listen, question and understand)
Growth mindset, able to learn and unlearn quickly, take risks and experiment, and contribute to the learning cycle by sharing knowledge with others inside and outside Roche
Self managed and self directed - altruistic in supporting the global network
Enabler mindset; leveraging the internal and external networks to create value, sharing back and scaling.
Digital mindset; ability to leverage emerging digital technology including AI and omnichannels in engaging, delivering solutions and communicating with stakeholders.
Display of integrity in everything (i.e. open, honest, ethical and genuine)
Boldly acts swiftly on key decisions and opportunities and boldly stops any activity that is not adding value. Ability to say “No” to stakeholders when the value is not predictable/foreseen.
Who you are
You are a system thinker, deep listener and with excellent stakeholder engagement skills including partnering with Disease area experts and organizations. Experience partnering with Patient Advocacy Groups is highly desired.
You have experience leading a Cross-functional team, formulating strategies out of market and disease driven insights and orchestrating cross-functional teams to seamlessly execute your plans.
You are able to create and nurture strong relationships with stakeholders, and value patient centricity.
You bring to the team a strong business acumen and expertise in commercialization, medical and customer experience excellence including an understanding to leverage digital tools in stakeholder engagements.
You have exposure to medical and market access topics and experience working cross- functionally and having a deep experience in agile ways of working.
Other relevant capabilities:
Proficient in English to collaborate internally across the broader Roche enterprise is highly desired
Preferred Qualifications:
University degree in science, medical or related field. An advanced degree in Life science and/or MBA is a plus.
Minimum of 4 years proven work experience in Marketing of pharmaceutical products/healthcare solutions/Brand Manager or similar role in the healthcare industry.
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.