Chubb Customer Center Account Executive

MAJOR DUTIES & RESPONSIBILITIES

• Counsel clients & agents on insurance needs
• Identify gaps in coverage and make recommendations to address them
• Effectively navigate multiple systems/applications to research, analyze and resolve client inquires and policy changes
• Work effectively in a team setting using professional interpersonal and communication skills
• Maintain performance and quality standards
• Know and comply to corporate policies, regulatory standards (SOX), internal business processes (PCI) and procedure while processing work and meeting/exceeding service performance and quality standards.
• Complete assigned work and other duties as assigned
• Must be willing to work a M-F shift during hours of operation between 8am EST and 8pm EST and the occasional ½ day on a Saturday. 

 

 

• An active Property & Casualty insurance license is required; if you do not possess one, the company will provide an opportunity to study and obtain during training
• Associate degree or equivalent industry experience
• Personal lines operations, agency, underwriting and/or marketing experience
• Ability to drive results and innovate in a fast-paced environment
• Excellent client service skills, including oral and written communication
• Proficiency with Microsoft Office, specifically Word and Excel
• Excellent organization skills and ability to multi-task
• Ability to work independently in areas without defined workflows, as well as in a team environment
• Ability to handle multiple priorities within strict time constraints