Business Insights Analyst

All Jobs  >  Business Insights Analyst Apply Business Insights Analyst Remote - US Apply Description   About PaylianceFounded in 2007, Payliance is a trusted leader in payment processing — processing more than $63 billion annually, supporting 40,000+ merchant locations, and serving over 350 lending clients. We offer an all-in-one platform for real-time funding, payment processing, account verification, and recovery services, giving lenders the technology to operate efficiently and confidently.What sets Payliance apart is our blend of modern technology, deep industry expertise, and a highly collaborative, people-first culture. Backed by Serent Capital, we're expanding our capabilities and delivering measurable results for clients across lending, e-commerce, collections, and gaming.About the RoleWe are looking for an analyst who can take messy, incomplete data and turn it into clear, actionable insights using Excel, SQL, and BI tools. You'll work directly with business leaders to answer ambiguous questions, identify performance drivers, and help guide decisions. This role sits at the intersection of data and operations — pulling together information across systems, building reliable reporting, and turning repeated asks into scalable outputs that improve visibility and speed of decision-making.This is a builder role in a growing company. The right person works independently, handles imperfect data without waiting for perfect conditions, and creates structure where it doesn't yet exist.What You'll DoAnalysis & Insights· Analyze business performance to identify trends, drivers, and anomalies.· Translate raw data into clear, concise insights for non-technical stakeholders.· Turn ambiguous questions into clear analytical approaches and actionable outputs.· Present findings in a way that drives decisions — not just awareness.Reporting & Scalable Outputs· Build structured, repeatable analyses in Excel from imperfect and fragmented data.· Convert recurring business questions into simple, scalable reporting that doesn't require rebuilding every time.· Identify opportunities to reduce manual effort in reporting so the business spends less time pulling data and more time acting on it.Business Partnering· Partner directly with leaders across Operations, Sales, and Finance to frame problems and guide decisions.· Work as a thought partner — helping define the right question before jumping to analysis.· Follow through beyond delivery to understand whether your analysis drove the expected outcome.  Compensation & Benefits· Base Salary: $85,000 – $115,000, commensurate with experience.· Performance-based annual bonus.· Medical, Dental, and Vision insurance.· 401(k) with company match.· Generous PTO plus paid company holidays.· Company-paid life and long-term disability insurance.· Paid parental leave.Work EnvironmentRemote-first with collaboration across U.S. time zones. Occasional travel may be required for team on-sites or company events.Equal Employment OpportunityPayliance is an equal opportunity employer. We value diversity and strive to create an inclusive workplace for everyone. Discrimination or harassment of any kind — based on race, color, sex, religion, sexual orientation, gender identity, national origin, age, disability, genetic information, or pregnancy — is not tolerated. Reasonable accommodations are available throughout the application and employment process. Requirements   What You'll BringRequired Qualifications· 3+ years of experience in business analytics, strategy, operations, or similar roles.· Advanced Excel skills — complex formulas, lookups, pivot tables, and the ability to build clean outputs from raw or unstructured data.· Solid SQL skills sufficient to pull, validate, and explore data independently.· Strong ability to take ambiguous problems and produce clear, practical answers without waiting for perfect inputs.· Sharp executive presence — you...