Cencora, previously known as AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving lives. Ranked #21 on the Global Fortune 500, our team members are united in our responsibility to create healthier futures.
Our Shared Service Center in Lithuania is experiencing rapid growth and we have many diverse and exciting roles in Customer Service, Operations, IT, Finance and HR. Join us and make a positive impact on human and animal health.
Job Details
We are seeking a highly organized and detail-oriented professional to join our team. This role is critical in ensuring the accurate resolution of contract pricing and chargeback claims while supporting internal processes and collaborating with cross-functional teams.
Responsibilities:
Accurately research and resolve contract pricing and chargeback claims in a timely manner.
Review and reconcile customer resubmissions, assigning tasks to chargeback processors as needed.
Utilize advanced Excel skills, including v-lookup functions & pivot tables, to validate data and ensure accuracy.
Process and validate deductions, credits, and resolve open chargeback variances.
Maintain internal productivity and tracking logs; generate reports as requested.
Review credit balances for resubmission repayments and centrally track related research.
Manage chargeback case volumes in Salesforce, adhering to corporate record retention policies.
Participate in customer and client calls to address and resolve contract or chargeback variances.
Collaborate with the Accounts Receivable (AR) team and other functional groups to resolve open deductions and provide necessary support.
Educational Background:
High School Diploma/GED or equivalent experience required.
Work Experience:
2+ years of experience in collections (AR), accounting, or a related field required.
Skills and Knowledge:
Advanced proficiency in Microsoft Excel, including v-lookups, pivot tables and data validation.
General knowledge of the accounts receivable and cash application process.
Experience with Salesforce and knowledge of contract pricing or chargeback processes is a plus.
Strong analytical and problem-solving skills with keen attention to detail.
Ability to collaborate across teams, manage multiple priorities, and meet deadlines.
Ability to communicate effectively both orally and in writing.
Strong organizational, prioritization, and time management skills with attention to detail.
Ability to perform tasks with a high degree of accuracy.
Strong mathematical, analytical, and problem-solving skills.
Strong customer service and interpersonal skills.
Adept at handling sensitive and confidential situations.
Salary Range:
1779 - 2542 EUR gross monthly
#Li-hybrid
What Cencora offers
We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures
Full time