Lead Surgery Coordinator | Women's Services - OB/GYN | Day | Full-Time

Overview

To deliver excellent patient-centered care by ensuring the scheduling, financial, and communication process is complete for patients having major and minor operative procedures. Incumbent is responsible for verifying insurance coverage and benefits, obtaining prior authorizations, preparing, communicating and explaining estimates for multiple services prior to service, identifying and collecting prepayments, in-depth financial counseling and establishment of payment plans, obtaining sponsorship for uninsured, and updating demographic and financial data for UF Health Physician Group. Independently maintains surgical calendars, effectively manages utilization of scheduled OR time to maximize charges, prioritizes and posts surgical cases, and coordinates multiple special needs for each patient's operative experience to ensure successful outcomes. Participates as the key communicator in the planning, scheduling, communication and educating process between the physician, the patient, and the payor to produce a flawless process. May be required to float to other practices or flex time, as needed, for staffing.

Qualifications

Education:

• High school Graduate or equivalent

 

Experience Required: 

• Three years of business/financial/physician practice experience required
• Four-year degree may substitute for two years of financial/physician office experience
• Associate's Degree or equivalent course work may substitute for one year of financial/physician office experience
• Working knowledge of CPT and ICD 9/10 diagnosis coding required
• EPIC system knowledge preferred 
• Excellent communication, organization, and problem-solving skills required
• Must be comfortable collecting payments and counseling patients regarding financial matters in a professional manner - The ability to multitask, prioritize responsibilities, and function in a team environment are necessary attributes of the successful candidate