Care Coordinator, Behavioral Health

Site: Wentworth-Douglass Hospital

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

Job Summary

We are seeking a full-time, 40-hour substance use disorder (SUD) Care Coordinator to work onsite Monday through Friday from 8:00am to 5:00pm.

About the Role:

As a SUD Care Coordinator , you'll provide non-clinical services, centered on the primary goal assisting patients with navigating recovery by evaluating the current needs and reducing the barriers that may be inhibiting their recovery journey. This role is all about creating a connection—fostering trust, offering guidance, and helping individuals find and follow their own recovery pathways. You will play a part of the continuum of care in addiction recovery treatment services by assisting patients with coordinating service needs to build and maintain a healthy recovery network. Additionally, you will assist with supporting clients trying to access appropriate levels of care that matches their needs. You must have excellent problem-solving skills; the ability to work independently and as part of an interdisciplinary team; the ability to apply risk management and problem-solving techniques to clinical situations; the ability to thrive in a fast-paced, team-oriented environment as well as feel comfortable working with clients in crisis situations. Having basic knowledge and understanding of current version of DSM and psychiatric medications is a plus.

What You’ll Do:

Assess individual needs regarding social determinants of health
Coordinate care and connect clients with appropriate services and resources
Help clients build coping skills, self-determination, and personal empowerment
Work collaboratively with a multidisciplinary care team
Offer mentorship, advocacy, and coaching
Create a judgment-free, safe, and supportive environment.

The SUD care coordinator will support the medication for addiction treatment office. We are looking for someone with a skillset/interest in working with corrections and women's health. This role will be directly supporting the recovery clinic which provides medication for alcohol and opioid disorder.

 

Qualifications

Education
Bachelor's Degree Business required or Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?
Yes

Experience
Five years of which two must be related to healthcare 5-7 years required

 

Additional Job Details (if applicable)

 

Remote Type

Onsite

 

Work Location

15 Old Rollinsford Road

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

Pay Range

$18.78 - $26.80/Hourly

 

 

Grade

4

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

 

EEO Statement:

1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.