Rooms Controller - Hotel del Coronado, A Curio Collection by Hilton

The iconic Hotel del Coronado is looking for a Rooms Controller to join the team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever.  

  

Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages, and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining.  

 

Want to learn more? Hotel Website, Facebook, Instagram, Pinterest  

 

 

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Rooms Controller, you’re not just handling guest logistics – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Manage pre-arrival details: Confirm reservations, assign accommodations, and fulfill special requests prior to guest arrival
• Coordinate group arrivals: Organize and oversee tour and pre-assigned group arrivals to ensure a seamless experience
• Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
• Provide phone support: Answer and route incoming calls, maintain call logs, and follow up to ensure guest satisfaction

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.