Associate Product Manager - Retail Operations

All JobsJoin Talent NetworkCandidate LoginBack To All JobsAssociate Product Manager - Retail OperationsFull TimeJob Code: P-50776  Mumbai, Maharashtra, India1 positionSign in to apply Required Experience1 - 3 YearsSkillsRequirement definiti... , Solution design, Testing & validation+ 3 moreJob DescriptionWe're looking for an analytically sharp, execution-oriented Associate Product Manager to work on our offline retail technology stack — spanning POS systems, supply chain operations, and SAP S/4 HANA integrations. You'll work at the intersection of business operations and technology, translating messy real-world problems into well-reasoned product solutions.This is not a coordination role. You'll be expected to own outcomes, challenge assumptions, and bring a strong AI-first lens to how we build and operate.Requirement definition — Work directly with business stakeholders to identify gaps, structure problem statements, and translate them into clear PRDs, user flows, and functional specs. Note: BRDs are authored by business teams; your job is to receive them, interrogate them, and convert them into actionable product specs.Solution design — Design end-to-end flows for new features and system enhancements across POS, inventory, and supply chain. Define acceptance criteria that leave no ambiguity between business intent and engineering implementation.Testing & validation — Write test cases, coordinate with QA, and drive UAT cycles to ensure features work the way they were intended — not just the way they were built.Issue resolution — Own RCA for production issues. Identify root causes, not just symptoms. Track recurring patterns and convert them into long-term product improvements.AI-first problem solving — Proactively identify where AI/ML tools, LLMs, or automation can eliminate manual effort, improve decision quality, or accelerate workflows across retail ops. You won't wait to be asked — you'll bring proposals.Cross-functional coordination — Act as the connective tissue between business, engineering, QA, and operations. Drive clarity, not just communication.KPIs you will be responsible for:P1/P2 incident resolution within defined SLAs; reduction in recurring production issues QoQPost-release defect rate and UAT sign-off qualityPRD cycle time — from stakeholder brief to engineering-ready specStore onboarding velocity for new POS/SAP rollouts (where applicable)Backlog hygiene — % of tickets with well-defined acceptance criteria; sprint spillover rateDomain you will develop: SAP S/4 HANA — Stock transfer orders (STOs), goods receipt/issue flows, inventory reconciliation, POS-ERP integration points. Deep SAP expertise is not a day-one requirement.POS systems — Transaction flows, billing, returns, offline-online sync, and store-level operations.Supply chain — Inward/outward flows, inventory management, replenishment triggers, and inter-warehouse operations.Omnichannel context — How offline retail operations connect to and depend on digital channels.What we are looking for?: 1–3 years in product management or business analysis; retail, e-commerce, or operations-tech background preferred.Strong PRD and functional documentation skills — you write specs that engineers don't need to interpret.Comfort working in ambiguous environments where processes aren't always documented and systems don't always behave as expected.Genuine curiosity about AI tools — you explore, experiment, and look for ways to apply them before being asked.Strong analytical thinking; experience with RCA or structured problem-solving methodologies.Excellent stakeholder communication — you can tell a business head and a backend engineer the same story in different languages.Good to have:Hands-on exposure to POS systems or offline retail operationsFamiliarity with SAP or other ERP systemsExperience in beauty, fashion, or lifestyle retailWorking knowledge of tools like Jira, Confluence, or WhimsicalTools you will work with: Jira, Confluence, Whimsical, SAP S/4 HANA,...