- Lead a team to achieve agreed KPIs and maintain high standards of delivery
- Act as point of escalation to resolve any issues related to credit and collections
- Periodic review of AR Billing & reports to highlight deviations against company policies
- Achieve monthly collection targets and maintain DSO & AR turnover dashboards
- Implement best practices, automation and process improvement ideas
- Identify training needs and arrange for training sessions to upskill team
- Adhere the timelines/ SLA built for the Process
- Co-ordinate with Billing leads/ Account team/ Business managers to complete monthly billing
- Lead a team to achieve agreed KPIs and maintain high standards of delivery
- Act as point of escalation to resolve any issues related to credit and collections
- Periodic review of AR Billing & reports to highlight deviations against company policies
- Achieve monthly collection targets and maintain DSO & AR turnover dashboards
- Implement best practices, automation and process improvement ideas
- Identify training needs and arrange for training sessions to upskill team
- Adhere the timelines/ SLA built for the Process
- Co-ordinate with Billing leads/ Account team/ Business managers to complete monthly billing
Commerce Graduate