EG Human Resources Lead (EC)
Overview
Human Resources Lead (Employment Center Office) Job Type: Part Time With Benefits Pay Rate: $16/hr.Category: AdministrativeLocation: Six Flags Fiesta Texas in San Antonio, Texas WHAT WE PROVIDE:This is an entry level Flexible Part-Time position at Six Flags Fiesta Texas, in San Antonio, TX. It features a competitive hourly rate of $16 with perks such as: Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, discount of merchandise for all employees, flexible scheduling and daily and weekly pay available with DayForce Wallet
As a Human Resources Lead, you’ll be a trusted resource for our HR Coordinators and a key support to our HR leadership. You’ll oversee day-to-day HR operations, ensure policy compliance, and help create a welcoming, respectful work environment for every applicant to Six Flags Fiesta Texas. In this pivotal role, you'll not only shape the Applicant experience but also contribute to the overall success and resilience of our organization. If you're ready to make a tangible impact and be a catalyst for positive change, join us as our Human Resources Lead and embark on an exhilarating journey of growth and transformation.This is more than just a desk job — it’s a hands-on opportunity to connect with people, build trust, and make sure every applicant feels supported from application to first clock-in.
Responsibilities
• Lead with Advocacy: Be a trusted advocate for all applicants—listen actively, respond promptly, and champion a workplace where every voice is heard, respected, and valued.• Resolve with Purpose: Address conflicts and team member concerns with empathy and professionalism, using sound judgment to create fair and constructive solutions that preserve team harmony and morale.• Operational Leadership: Ensure accuracy and efficiency across all HR systems (UKG, ARS, and DayForce) by modeling strong administrative discipline and streamlining workflows that support the team’s success.• Be a Communication Anchor: Serve as a reliable point of contact for hiring-related inquiries, delivering clear, consistent information to applicants & team members and ensuring ongoing communication within the department.• Deliver Outstanding Service: Provide professional, empathetic, and timely support in person via email and over the phone. Set the standard for VIP guest-level service within the Employment Center Office and build trust with every interaction.• Model Our Culture & Values: Embody and uphold Six Flags’ core values and policies. Set the tone for professionalism by adhering to and modeling Grooming, Guest First, and Safety Standards at all times.• Be a Strategic Partner: Collaborate with department leadership to identify team needs and support initiatives that promote engagement, reduce turnover, and elevate team performance across the park.• Policy Leadership: Monitor and address attendance and conduct issues, documenting and counseling team members consistently in accordance with the Six Flags handbook. Guide others in understanding and applying policy with fairness and integrity.• Promote Professionalism: Maintain a clean, organized, and welcoming Employment Center Office environment that reflects pride in our space and encourages productivity and positivity.• Support Projects & Training: Take an active role in park-wide HR projects, training refreshers, and seasonal preparation efforts to ensure department alignment and readiness.
• Take on other tasks as needed to help support the team and park operations
Qualifications
- Be at least 18 years of age
- Available to work up to 30 hours a week.
- Able to work with minimal supervision, manage time/tasks effectively, maintain control over current roles/responsibilities and follows up on all relevant issues
- Strong communication, leadership, and problem-solving skills
- Discrete approach to sensitive, confidential and complex employee related issues
- Friendly, outgoing personality, and the desire to interact with employees, guest and applicants
- Must be able to work a flexible schedule to include nights, weekends, and holidays
- Excellent time management skills
- Strong leadership skills with a sense of teamwork and positive attitude
- Must be confident and able to coach and engage with employees of all ages
- Basic computer skills, along with Microsoft Word and Excel proficiency