Location:
1227 W Main St, Kent, Ohio 44240 United States of America
Do you enjoy working with your hands and solving mechanical challenges? Are you looking to build valuable technical skills while helping customers? U-Haul is looking for motivated, dependable individuals to join our team as Hitch Service Technicians.
As a Hitch Service Technician, you'll play a key role in helping customers safely tow their trailers, campers, boats, and more. You'll install trailer hitches and wiring, inspect equipment, perform basic maintenance, and provide outstanding customer service. This is an active, hands-on position that combines technical work with customer interaction. No previous hitch installation experience is required—we provide paid training and certifications to help you succeed.
Hire Fast, Pay Fast
Our motto is "Hire Fast, Pay Fast." You can start today and get paid today!
- Schedule two paid hands-on working interviews.
- Receive a $100 hiring bonus.
- Earn an additional $300 certification bonus upon successfully completing U-Haul's Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at a retail store.
U-Haul Offers
- Career stability
- Opportunities for advancement
- Paid training and continuous education through U-Haul University
- Mindset App reimbursement
- Gym reimbursement program
- Health insurance and prescription plans (if eligible)
- Paid holidays, vacation, and sick time (if eligible)
- Dental and vision plans
- Life insurance
- MetLife Auto & Home Insurance
- MetLaw Legal Program
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- Business travel insurance
- LifeLock Identity Theft Protection
- Critical Illness and Group Accident Insurance
- Dave Ramsey's SmartDollar Program
- You Matter Employee Assistance Program (EAP)
- 24-hour physician access for children
- Employee discounts on Apple products, Dell computers, hotels, cell phone plans, and more
Hitch Service Technician Responsibilities
- Install trailer hitches, towing accessories, and vehicle wiring to U-Haul standards.
- Diagnose and troubleshoot trailer wiring and lighting issues.
- Explain towing packages and recommend the best solution based on customer needs.
- Safely operate hand and power tools while following all safety procedures.
- Perform quality inspections to ensure installations meet U-Haul standards.
- Assist customers with hitch demonstrations and safe towing practices.
- Cross-train as a Customer Service Representative to assist with rentals, returns, and customer service as needed.
- Move and connect U-Haul trucks and trailers.
- Inspect, clean, and maintain rental equipment to ensure it is safe and ready for customers.
- Fill propane cylinders after completing company-paid certification.
- Participate in ongoing training and professional development through U-Haul University.
- Perform other duties as assigned.
Minimum Qualifications
- Valid driver's license with the ability to maintain a good driving record.
- High school diploma or equivalent.
- Mechanical aptitude and an interest in learning automotive installation skills.
- Experience using hand and power tools is preferred but not required.
- Strong problem-solving and customer service skills.
- Comfortable working both indoors and outdoors in various weather conditions.
- Ability to work a flexible schedule, including weekends and holidays, as business needs require.
Work Environment
This is a physically active position that combines technical work with customer service. Team members spend time both inside the service area and outdoors performing hitch installations, inspecting equipment, assisting customers, and preparing rental equipment. Work involves using hand and power tools, operating around vehicles, and following all required safety procedures, including the use of appropriate personal protective equipment.
Physical Demands
The position requires standing, walking, bending, kneeling, reaching, and working with tools throughout the day. Team members must be able to lift and move at least 50 pounds, with or without assistance. The role also involves working in a variety of weather conditions and safely moving trucks, trailers, and other equipment around the property.
If you enjoy hands-on work, learning valuable technical skills, and being part of a team that helps customers travel safely and confidently, we'd love to have you join the U-Haul team.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.