Sr Technical Program Manager - Program Management (Tech)

About the role and team 

Leading in a high-growth environment means setting direction in motion, not waiting for perfect conditions. As a Senior Technical Program Manager, you will drive structure and coordination for large-scale, complex engineering initiatives that power the bedrock of the platform—from core service layers to data infrastructure that supports millions of real-time transactions. This role is about navigating the reality of modernizing critical products and security frameworks while the business moves at high velocity.

You will be a strategic operator and cross-functional influencer, owning the end-to-end lifecycle of technical programs that span Product, Engineering, Data Science, and Legal. You will make data-driven decisions on prioritization, manage complex dependencies, and impact global reliability and data privacy. We are looking for a professional who can solve architectural puzzles and elevate technical program management standards across a global organization.

What you’ll do 

• Lead complex technical programs from inception to delivery, resolving cross-team dependencies and evaluating risks in real-time.
• Partner with engineering leads to conceptualize architectural solutions and translate product visions into detailed execution roadmaps and resource plans.
• Drive execution velocity by identifying systemic bottlenecks, managing escalations, and removing obstacles to maintain project momentum.
• Champion engineering and operational excellence, implementing continuous improvements to program management processes.
• Navigate high-stakes ambiguity by balancing priorities across diverse stakeholders, including leadership, technical teams, and legal/compliance partners.
• Use a data-driven approach to define program KPIs, track progress, and provide actionable insights for decision-making.

Basic Qualifications 

• 7+ years of experience in technical program management or software development leadership.
• Experience shipping large-scale programs while managing scheduling, resource planning, and stakeholder communication for senior-level audiences.
• Technical aptitude with the ability to understand distributed systems and translate technical issues into prioritized actions.
• Experience predicting execution risks and building data-backed proposals to achieve team alignment.
• Experience with the product development lifecycle, including creating technical documentation (such as PRDs or ERDs).
• Experience driving efficiencies through process definition, runbooks, or tooling automation.
• Bachelor’s degree in Computer Science, Engineering, Management Information Systems, or a related technical field (or equivalent professional experience).

Preferred Qualifications 

• Expertise in specialized domains such as Data Security, Privacy (GDPR, SOC 2), Internal Audit, or Infrastructure cost optimization.
• Background in software engineering or engineering management, specifically within microservice or DevOps environments.
• Experience with data analytics tools (e.g., SQL, Python, Tableau) to drive analysis and automation.
• Professional certifications such as PMP, CISA, CISSP, or CIA.
• Ability to resolve ambiguity in fast-paced environments and manage hands-on technical challenges.