Loan Officer Service Consultant

Back to all rolesLoan Officer Service ConsultantApplyJob detailsRandburgFull-timePosition Summary This position reports directly to the Director of Underwriting and works cross-functionally with Sales, Operations, and Finance. The Loan Officer is responsible for reviewing and assessing loan applications using structured guidelines and internal systems to evaluate risk and eligibility. This role requires strong analytical thinking, attention to detail, and the ability to make structured decisions based on data and policy. The ideal candidate is detail-oriented, highly organized, comfortable working in a fast-paced environment, and capable of applying logic and critical thinking to operational processes. Key Responsibilities Application Review: Review loan applications, credit reports, and supporting documentation to assess completeness and alignment with internal guidelines. Analytical Assessment: Evaluate financial and non-financial data using defined criteria, including payment-to-income (PTI) and loan-to-value (LTV) calculations. Decision Documentation: Apply company policies and document decisions clearly and accurately within internal systems.Operational Compliance:Ensure applications are processed in accordance with internal policies and regulatory requirements.Cross-Functional Collaboration: Work closely with internal teams to resolve missing information, clarify documentation, and maintain efficient workflow. Process Discipline & Productivity: Manage daily case volume while maintaining quality standards and turnaround time expectations. Continuous Learning: Participate in structured training programs to develop expertise in underwriting processes, risk evaluation, and internal systems. Qualifications Language: Fluent in English (written and verbal). Technical Skills: Proficient in Google Suite (Docs, Sheets, Gmail) or similar productivity tools. Experience: 1–3 years of experience in an administrative, operations, or structured process-driven role. Experience in a financial services environment is a plus but not required for all roles. Skills & Competencies● Strong analytical and logical thinking ability ● Comfort working with data and structured decision frameworks ● High attention to detail ● Ability to manage multiple tasks in a fast-paced environment ● Clear written and verbal communication skills ● Strong organizational skills and ability to follow defined processes ● Professional judgment and accountabilityUpload your resume to autofill the applicationUploadFirst name *Last name *Email *Dial codePhone numberLinkedIn profilePlease upload your resume as a PDF file *Click or drag file to uploadSupported file format: .PDF; Maximum file size: 10.49 MB; Maximum file: 1; Question 1Do you have a Bachelor’s degree in Finance, Business, Accounting, or a related field? *Your answer0/500Question 2Do you have 5 or more years of experience in credit or financial services? Can you briefly outline your roles? *Your answer0/500Question 3Have you held a supervisory or management role for at least 2 years? If yes, what size team did you manage? *Your answer0/500AI disclaimerThis application process may use AI-enabled systems to support candidate evaluation based on factors such as experience, technical skills, and qualifications. All processing is carried out in accordance with applicable data protection, AI governance, and labour laws. Human oversight is maintained at all stages, and final hiring decisions are made by people. Personal data submitted as part of this application is not used to train AI models.I have read and understood the privacy policy and acknowledge that my personal data will be processed as part of this application.ApplyApplyHire withPrivacy Policy