We are currently recruiting for an Auto Claims Adjuster to join our team remotely in Canada. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.
The successful candidate will investigate, evaluate, negotiate and settle commercial and personal lines claims on the desktop using a variety of techniques and systems. The candidate will direct field adjusters on a task basis as required. The candidate will participate in ensuring accurate recording, reporting and presentation of files.
- Investigation, collection, and analysis of claims information
- Accurate recording, reporting and presentation of files
- Evaluates coverage, liability and quantum
- Maintenance of accurate billing, and time and expense records
- Negotiates, settles and finalizes claims
- Work with managers to maintain client relations
- Minimum of 1 year of technical experience in an insurance claims environment.
- Post-secondary education in an insurance related field is an asset.
- The ability to get an Independent Adjusting License.
- CIP coursework underway, working towards CIP Designation.
- Knowledge of commercial and personal lines in both Property and Auto PD will be considered an asset.
- Ability to conduct telephone investigations, evaluate, negotiate and settle first and third-party commercial lines claims.
- Proficient in maintaining accurate and detailed activity, transaction and reserve records.
- Advanced computer skills including Office 365 and Windows 10.
- Excellent communication skills.
- Must be a team player with a strong commitment to quality and customer service.
- Ability to manage multiple priorities.
- Strong analytical and mathematical ability.
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