Director Hotel Operations - Luxor
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Director Hotel Ops provides direction and leadership for the property Hotel team, consistent with the MGM brand. Responsible for leading the hotel management team in achieving their stated operational and financial goals including managing labor and overall financial performance. Owns the execution of functional strategy and the operational direction of the hotel division, including Front Office, Front Services, Group Reservations & Services and VIP Services. Ensure high customer satisfaction and an exceptional guest experience, in accordance with MGM Resorts service standards. All duties are performed in accordance with company policies and procedures.
THE DAY-TO-DAY:
Works closely with senior leadership to implement strategic Initiatives provided by Hotel Strategy CoE for hotel operations
Leads the implementation of policies, operating procedures, training programs, manuals, directives, work schedules, rules and regulations for all hotel operations team
Responsible for employee engagement of the hotel operations team, utilizing the tools provided and through coaching, training, rewards and development
Provides leadership and direction to maintain and improve the guest experience within hotel operations, consistent with the company’s service standards
Interviews, selects, trains, supervises, counsels and coach's hotel operations staff for the efficient operation of the department
THE IDEAL CANDIDATE:
4+ Years of prior relevant experience
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19509
Are you ready to JOIN THE SHOW? Apply today!