Provides industry and technical guidance, shapes solution offerings, and supports proposals and Statements of Work (SOWs). Defines delivery staffing and skill requirements, including Azure infrastructure, data, security, AI engineering, and program delivery capabilities, and provides input to Resource Deployment, Technical Delivery Managers (TDMs), and Project Managers. Follows capacity-management processes defined by the Resource, Insights, Capacity, and Capability (RICC) team and maintains accurate, current records of skills, certifications, and availability. Leads customer and partner discovery sessions to understand business outcomes, technical constraints, data and infrastructure requirements, and operational readiness. Contributes to project planning and governance by documenting scope, dependencies, risks, mitigations, milestones, and business value. Supports steering-committee preparation, manages commitments and schedule, and develops and delivers the Work Breakdown Structure (WBS). Implements Azure Infrastructure AI solutions and provides technical leadership across workstreams, ensuring delivery aligns with the approved architecture, security and compliance requirements, Responsible AI principles, and Industry Solutions delivery practices. Builds trusted relationships with executive customer, partner, and stakeholder audiences; identifies drivers of satisfaction and dissatisfaction; performs root-cause analysis; and establishes recovery actions. Provides actionable feedback to portfolio and solution teams to improve Industry Solutions offerings. Enables teams to articulate value propositions, develop new domain offerings, drive responsible innovation and digital transformation, and maximize the use of proven intellectual property. Uses GitHub Copilot to accelerate the authoring, review, testing, documentation, and optimization of application code and Infrastructure as Code, including Terraform, Bicep, ARM templates, scripts, and CI/CD workflows, while applying human review, secure development practices, and customer governance requirements. Earns relevant certifications, contributes to technical communities, delivers training, mentors team members, and acts as a trusted technical advisor. Completes operational, readiness, and compliance activities accurately and on time. Bachelor's degree in computer science, Engineering, Finance, Business, or related field AND 3+ years leadership experience in relevant area of business OR equivalent experience. At least one active Azure AI certification, such as Azure AI Fundamentals (AI-900), Azure AI Engineer Associate (AI-102), or equivalent Azure AI certification. 2+ years of experience deploying and managing Azure resources using Infrastructure as Code tools, including Terraform, Bicep, or ARM templates. Professional proficiency in English, with the ability to communicate effectively with customers, executives, and cross-functional stakeholders in written and verbal business environments. 3+ years leadership experience in a relevant area of business. 1 year of practical experience using GitHub Copilot to author, review, test, document, and optimize application code, Infrastructure as Code, scripts, and CI/CD workflows. Delivery management experience applying agile, Scrum, or project management practices in customer-facing engagements. Intermediate proficiency in Portuguese for professional customer and partner conversations across Latin America.
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