Careers

Help build the AI Operating System for commerce.

We're a small, fast team of e-commerce veterans and AI engineers giving every merchant an army of AI agents that detect, explain, and fix. If you want your work to ship to real stores and real revenue, we'd love to meet you.

View open rolesLife at Vortex IQ →Brentford, London · remote-friendlyISO 27001 certifiedEmpowerment, not replacementWhy join us

The world is drowning in data but starved for action. We're building the AI OS for e-commerce so every merchant has an army of AI agents working 24/7. And we mean it when we say empowerment, not replacement.

That belief shapes how we build and how we hire. We extend what every person can do rather than replace them, and we want teammates who feel the same about the people who use our product and the colleagues they work alongside.

Ship to live revenueYour work reaches real stores running on Shopify Plus, BigCommerce, and Adobe Commerce.Frontier of agentic AIBuild with the latest models and tooling on a product that detects, explains, and fixes autonomously.Real ownership, earlySmall team, high autonomy. Own your work from concept to launch and see your impact.What we value

The traits we hire for and build around.

Ship & learn fast

We get it done. Ship small, measure honestly, and let what happens in real stores tell us what to do next.

Customer-obsessed

We start from the merchant's problem, in plain English, and work back to the elegant fix, never the other way around.

AI-native

We build agents into the workflow, not bolt them on. The latest tooling is a default, and curiosity is non-negotiable.

Ownership

Big ideas, a get-it-done attitude, and the autonomy to carry your work from concept all the way to launch.

Benefits & perks

Set up to do the best work of your career.

Remote-friendlyWork from where you do your best thinking, with a London base in Brentford whenever you want it.Meaningful equityEveryone shares in the upside of what we build together. Real ownership, not a rounding error.Learning budgetAn annual budget plus mentorship and career growth so you keep getting sharper at what you do.Latest AI toolingThe best models, copilots, and infrastructure to build with, because that's the product we make.Regular onsitesWe come together in person to plan, build, and celebrate: the energy that keeps a remote team close.Health & wellbeingHealth cover and the flexibility to look after yourself, your family, and a life outside of work.Open roles

We're hiring across the team.

Pick the team that fits you best and introduce yourself, even if you don't see an exact title. We move quickly for the right people.

Engineering

Build the platform that runs 24/7 across merchant stores: backend, data, and the integrations powering Detect, Explain, Fix.

BackendPlatformTypeScriptApply for Engineering →

AI / ML

Design the agent reasoning layer: the models, retrieval, and evals that let Ask Viq answer and act with confidence.

AgentsLLMsEvalsApply for AI/ML →

Product & Design

Shape how merchants experience the AI OS, turning complex agent workflows into something plain-English and effortless.

ProductUXResearchApply for Product & Design →

Sales

Show merchants and agencies the platform running on their own data, and help them see the impact before they ever sign.

AESDRSolutionsApply for Sales →

Customer Success

Onboard customers and help them get measurable value fast: the trusted partner who makes the AI OS feel like part of their team.

OnboardingCSMSupportApply for Customer Success →

Marketing & Growth

Tell the story of agentic commerce AI: content, demand, and brand that earn attention in a crowded category.

ContentDemand genBrandApply for Marketing & Growth →How we hire

A short, respectful process.

No endless rounds and no take-home busywork for its own sake. We aim to move from first hello to offer in a couple of weeks.

1Intro

Say hello

A friendly 30-minute call to learn about you, what you want next, and what we're building.

2Deep dive

Talk craft

A focused conversation with the team on the work itself: real problems, not trick questions.

3Practical

Work together

A short, paid or scoped exercise that mirrors the actual job, so you see us and we see you.

4Offer

Meet the team

Meet a few more of us, get your questions answered, and, if it's a fit, an offer.

Apply

Introduce yourself.

Whether it's one of the teams above or a role we haven't thought of yet, if you're excited about building the AI Operating System for commerce, we want to hear from you. Tell us what you'd love to work on and where you can have the biggest impact.

Prefer email? Reach us at hey@vortexiq.ai. We usually reply within one business day.