Location Address:

9521 San Mateo NE
Albuquerque, NM 87113-2237


Compensation Pay Range:

Minimum Offer $100,152.00
Maximum Offer $175,718.40
Now Hiring: Growth Program Manager - Remote Eligible

Summary:

Build Your Career. Make a Difference.

We are seeking an experienced Growth Program Manager to lead and coordinate strategic initiatives that support Presbyterian Healthcare Services' growth objectives.

The Senior Program Manager, Growth & Strategic Initiatives is responsible for managing a portfolio of high-impact programs, including ambulatory clinic development, service line expansion, market growth initiatives, and other enterprise priorities. This role partners closely with the Chief Growth Officer (CGO), Growth leadership team, and executive stakeholders to ensure strategic priorities are translated into actionable plans and delivered successfully across the organization.

This role requires exceptional program management capabilities, strong business acumen, executive-level communication skills, and the ability to align diverse stakeholders around shared objectives. The ideal candidate is a strategic thinker who can drive complex initiatives forward while balancing organizational priorities, operational considerations, and growth opportunities.

This position will report to the Director of Planning & Business Development and collaborate across the CGO leadership team and executive stakeholders throughout the organization.
Program Leadership & Delivery
Strategic Initiative Execution & Cross-Functional Coordination
Stakeholder Communication & Change Management
Risk, Issue, and Dependency Management
Operationalization & Sustainment
Strategic & Executive Support

Provide ad hoc support on high-priority strategic projects as needed.

Type of Opportunity: Full time
Job Exempt: Yes
Job is based: Reverend Hugh Cooper Administrative Center
Work Shift: Days (United States of America)


Responsibilities:

Program Leadership & Delivery

• Lead end-to-end delivery of strategic growth initiatives, including ambulatory clinic development, service line expansion, market growth efforts, and enterprise transformation projects.
• Develop program roadmaps, charters, success criteria, KPIs, and reporting frameworks.
• Drive alignment among executive leaders and cross-functional stakeholders to ensure successful program execution.
• Coordinate cross-functional teams including clinical operations, finance, facilities, marketing, business development, compliance, and external partners.
• Develop and maintain program plans, timelines, milestones, dependencies, and risk mitigation strategies.
• Facilitate executive decision-making by preparing clear analyses, options, and recommendations.
• Support ambulatory clinic planning, development, and operational readiness activities.
• Lead service line expansion initiatives across clinical and operational domains.
• Track progress and ensure delivery against scope, timeline, budget, and strategic objectives.

Strategic Initiative Execution & Cross-Functional Coordination

• Partner with leaders across the organization to advance strategic priorities and enterprise growth initiatives.
• Facilitate collaboration among operational, clinical, financial, and business stakeholders.
• Coordinate vendor relationships and external partnerships supporting program objectives.
• Ensure alignment between strategic goals and execution plans.
• Identify opportunities to improve market presence, consumer access, and organizational growth.

Stakeholder Communication & Change Management

• Own communication plans, executive updates, steering committee materials, and status reporting.
• Manage expectations and decision-making across diverse stakeholder groups.
• Develop executive-ready presentations, briefing materials, and reports.
• Support change management efforts that promote adoption and sustainable outcomes.
• Translate complex information into clear, concise recommendations for leadership.

Risk, Issue, and Dependency Management

• Identify risks early, develop mitigation plans, and escalate critical issues as needed.
• Coordinate dependencies across business units, operational teams, and external partners.
• Monitor initiative performance and proactively address barriers to success.
• Ensure compliance with organizational policies and applicable regulatory requirements.

Operationalization & Sustainment

• Transition completed initiatives to operational teams with clear ownership, processes, and accountability.
• Monitor performance, outcomes, and opportunities for continuous improvement.
• Support long-term optimization of newly launched clinics, services, and growth initiatives.
• Ensure sustainable processes and operational readiness following implementation.

Strategic & Executive Support

• Act as a strategic thought partner to the Chief Growth Officer on priority initiatives.
• Support development of executive-level materials, including PowerPoint presentations, briefing decks, business cases, and decision documents for executive leadership, Board members, and external audiences.
• Conduct research, analysis, and synthesis of complex information to support strategic planning and decision-making.
• Assist in identifying and evaluating growth opportunities, market trends, and strategic priorities.
• Provide ad hoc support on high-priority strategic projects as needed.

Remote: Open to remote applicants in the United States, except for California, Illinois, North Dakota, New York, Ohio, Washington, and Wyoming.

Hybrid: Individuals residing within 60 miles of Albuquerque are expected to work in-office Tuesday, Wednesday, and Thursday.

Qualifications:

Required Qualifications

• Bachelor's degree required; Master's degree (MBA, MHA, or related field) preferred.
• 7+ years of experience in program management, business operations, healthcare administration, strategic planning, consulting, business development, or related fields.
• Demonstrated success leading complex, cross-functional initiatives involving multiple stakeholder groups.
• Exceptional organizational, communication, presentation, and stakeholder management skills.
• Advanced proficiency in PowerPoint and executive-level presentation development.
• Proven ability to influence and lead without direct authority.
• Strong analytical, problem-solving, and prioritization skills.
• Ability to operate effectively in ambiguity while managing multiple competing priorities.

Preferred Qualifications

• Experience supporting healthcare growth initiatives, ambulatory development, service line expansion, or market development activities.
• Background in healthcare strategy, consulting, business development, operations, or transformation initiatives.
• Experience working directly with executive leadership teams.
• Strong understanding of healthcare operations, ambulatory care, payer-provider organizations, or service line development.
• PMP or other program management certification preferred.
• Experience in high-growth environments and leading large-scale organizational initiatives.
• Experience managing vendor relationships, RFP processes, and external partnerships.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services