Repair Center Operations Coordinator (Administrative/Assistant)
At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.
We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Repair Center Operations Coordinator (Administrative/Assistant), you will be trusted to support operational excellence. The role supports day-to-day operations by managing work order administration, maintaining ERP data integrity, tracking inventory and material movements, overseeing calibration activities, monitoring operational metrics, and ensuring accurate reporting. Partner cross-functionally with Quality, Engineering, Materials Management, Calibration, and Service teams to support workflow efficiency, compliance, inventory accuracy, continuous improvement initiatives, and operational readiness onsite at Lake Forest, CA.
In this role, a typical day will include:
Coordinate day-to-day Repair Center operations to support efficient and compliant service delivery.
Manage work orders, inventory transactions, and ERP data accuracy within SAP and ServiceMax.
Monitor operational metrics, inventory accuracy, calibration status, and compliance activities.
Support material tracking, purchase order processing, and inventory control activities.
Partner with cross-functional teams to maintain operational readiness and process efficiency.
Identify and support continuous improvement initiatives that enhance Repair Center performance.
WHAT YOU’LL BRING TO ALCON:
Bachelor’s Degree or Equivalent years of directly related experience (or high school +8 yrs; Assoc.+4 yrs)
The ability to fluently read, write, understand and communicate in English
Schedule: Operating on a 9/80 schedule: 6:00 a.m. to 3:30 p.m. Monday through Thursday and 6:00 a.m. to 2:30 p.m. every other Friday.
Relocation/Sponsorship: No
PREFERRED EXPERIENCE:
Proficiency with Microsoft Word, Excel, Outlook, and other business applications.
Ability to quickly learn and navigate ERP and business systems such as SAP, ServiceMax, Salesforce, or similar platforms.
Strong organizational, problem-solving, and critical-thinking skills.
Ability to manage multiple priorities in a fast-paced, high-volume environment.
Experience supporting inventory management, operational reporting, or work order administration.
Demonstrated ability to collaborate across cross-functional teams and support process improvement initiatives.
Self-motivated with a continuous improvement mindset and desire to learn and grow.
HOW YOU CAN THRIVE AT ALCON:
See your career like never before with focused growth and development opportunities.
Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
Alcon provides a robust benefits package including health, life, retirement, flexible time off, and much more!
Alcon Careers
See your impact at alcon.com/careers
ATTENTION: Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.
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Compensation and Benefits
Alcon’s Total Rewards programs are designed to align incentives with business objectives, support our values, and deliver long‑term value. Our compensation approach includes a combination of fixed and variable pay, with short‑term and long‑term incentive opportunities for eligible roles. Our benefits offerings are designed to support associates and their families across key life events, including programs that promote health and well‑being, provide financial security, and support retirement planning.
The salary range posted represents the anticipated hiring range for this role. Actual compensation may vary based on factors such as experience, skills, location, and internal equity, and may fall outside the posted range.
Pay Range
27.79 - 35.96
Pay Frequency
Hourly
Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.