Dispatcher - Courier Services

Employment Type: Full time Shift: Day Shift Description: Hours: 40 hours a week Department: Courier Location: Trinity Health Ann Arbor Under the direction of the department Manager or delegate, the Lab Courier Dispatcher coordinates routes, assigning tasks to drivers, and maintaining communication with various stakeholders to ensure smooth operations. The dispatcher must exhibit strong organizational skills, attention to detail, and the ability to prioritize tasks in a fast-paced environment. Position details Provides direction to transporters, including assignment of duties to best meet the need of the patient Answers telephone request of departmental services. Prioritizes departmental response based on the nature of the request and demand. Prepares requisitions for transport of medical supplies, hospital equipment or rental equipment. Records activity on forms as required by the department. Enters charges or credits for supplies and services as required. Should be familiar with CSPD Powerchart screens. Receive orders for specialty beds, take information from rental bed orders and complete required paperwork for tracking, requires much attention to detail Properly tag and distribute and clean CSPD equipment as required Set up and take down traction on patient beds Complete cycle count activity and expiration review of product monthly. Maintain an orderly supply area and office area Maintains good rapport and cooperative relationships. Responsible for obtaining emergency medical supplies from the Materials Center Building during evenings and weekends. Monitors pneumatic tube system, and reports and malfunctions to the Engineering Department. Provides traction service to nursing units as ordered. Education, Experience, and Licensure Requires high school diploma or equivalent. Six to twelve months related experience. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.